Public bug reported: # System Details Report ---
## Report details - **Date generated:** 2025-09-17 14:56:53 ## Hardware Information: - **Hardware Model:** GPD G1617-01 - **Memory:** 32.0 GiB - **Processor:** AMD Ryzen™ 7 8840U w/ Radeon™ 780M Graphics × 16 - **Graphics:** AMD Radeon™ 780M Graphics - **Disk Capacity:** 2.0 TB ## Software Information: - **Firmware Version:** 1.06 - **OS Name:** Ubuntu Questing Quokka (development branch) - **OS Build:** (null) - **OS Type:** 64-bit - **GNOME Version:** 49 - **Windowing System:** Wayland - **Kernel Version:** Linux 6.17.0-4-generic gnome-shell: Installed: 49~rc-0ubuntu2 Candidate: 49~rc-0ubuntu2 Version table: *** 49~rc-0ubuntu2 500 500 http://archive.ubuntu.com/ubuntu questing/main amd64 Packages 100 /var/lib/dpkg/status When I was touching a screen just to change a volume or brightness, apparently it locks up a desktop, a mouse cursor wouldn't do anything nothing freezes but the mouse cursor won't do anything but moving around and scrolling to change a value of volume or brightness, causing me have to reboot my computer or restart gdm3 with this. sudo systemctl restart gdm3 This easily can result losing progress that aren't saved yet and be potential risk of losing data whether it's important or not. That needs to be fixed before be released. ProblemType: Bug DistroRelease: Ubuntu 25.10 Package: gnome-shell 49~rc-0ubuntu2 ProcVersionSignature: Ubuntu 6.17.0-4.4-generic 6.17.0-rc5 Uname: Linux 6.17.0-4-generic x86_64 ApportVersion: 2.33.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Wed Sep 17 14:53:41 2025 DisplayManager: gdm3 GsettingsChanges: InstallationDate: Installed on 2025-07-13 (66 days ago) InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color RelatedPackageVersions: mutter-common 49~rc-0ubuntu2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug questing third-party-packages ** Summary changed: - The use of the Touchscreen by changing brightness or volume with a single finger locks up a desktop + Ubuntu 25.10 BUG: The use of the Touchscreen by changing brightness or volume with a single finger locks up a desktop ** Description changed: # System Details Report --- ## Report details - **Date generated:** 2025-09-17 14:56:53 ## Hardware Information: - **Hardware Model:** GPD G1617-01 - **Memory:** 32.0 GiB - **Processor:** AMD Ryzen™ 7 8840U w/ Radeon™ 780M Graphics × 16 - **Graphics:** AMD Radeon™ 780M Graphics - **Disk Capacity:** 2.0 TB ## Software Information: - **Firmware Version:** 1.06 - **OS Name:** Ubuntu Questing Quokka (development branch) - **OS Build:** (null) - **OS Type:** 64-bit - **GNOME Version:** 49 - **Windowing System:** Wayland - **Kernel Version:** Linux 6.17.0-4-generic gnome-shell: - Installed: 49~rc-0ubuntu2 - Candidate: 49~rc-0ubuntu2 - Version table: - *** 49~rc-0ubuntu2 500 - 500 http://archive.ubuntu.com/ubuntu questing/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 49~rc-0ubuntu2 + Candidate: 49~rc-0ubuntu2 + Version table: + *** 49~rc-0ubuntu2 500 + 500 http://archive.ubuntu.com/ubuntu questing/main amd64 Packages + 100 /var/lib/dpkg/status - When I was touching a screen just to change a volume or brightness, apparently it locks up a desktop, a mouse cursor wouldn't do anything, causing me have to reboot my computer or restart gdm3 with this. + When I was touching a screen just to change a volume or brightness, apparently it locks up a desktop, a mouse cursor wouldn't do anything nothing freezes but the mouse cursor won't do anything but moving around and scrolling to change a value of volume or brightness, causing me have to reboot my computer or restart gdm3 with this. sudo systemctl restart gdm3 This easily can result losing progress that aren't saved yet and be potential risk of losing data whether it's important or not. That needs to be fixed before be released. ProblemType: Bug DistroRelease: Ubuntu 25.10 Package: gnome-shell 49~rc-0ubuntu2 ProcVersionSignature: Ubuntu 6.17.0-4.4-generic 6.17.0-rc5 Uname: Linux 6.17.0-4-generic x86_64 ApportVersion: 2.33.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Wed Sep 17 14:53:41 2025 DisplayManager: gdm3 GsettingsChanges: - + InstallationDate: Installed on 2025-07-13 (66 days ago) InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3) ProcEnviron: - LANG=en_US.UTF-8 - PATH=(custom, no user) - SHELL=/bin/bash - TERM=xterm-256color + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color RelatedPackageVersions: mutter-common 49~rc-0ubuntu2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2125013 Title: Ubuntu 25.10 BUG: The use of the Touchscreen by changing brightness or volume with a single finger locks up a desktop To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2125013/+subscriptions -- desktop-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
