If the problem happens again during a regular login then please run:
gnome-session-inhibit -l
to find out what is blocking it.
You should also be able to use:
systemd-inhibit --list
from any login on the system.
** Package changed: gdm3 (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2154258
Title:
Install updated & Power Off dialogue ignores "Power Off"
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