Public bug reported:

Hallo,

nautilus shows a preview of HEIC/HEIF files. The regular image viewer
works too. All the libheif libraries are installed. But shotwell does
not import those files: "Not supported".

Package: shotwell
Version: 0.32.13-2ubuntu1

It seems, that this issue got fixed in upstream:
"Fix import of HEIC files with glycin loaders"
https://gitlab.gnome.org/GNOME/shotwell/-/commit/71782ff37088e6745b17b8b9a6e3cf53453253f4

Can you please upgrade shotwell to version 0.32.14 or 0.32.15.

Thank you
Aiko

ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: shotwell 0.32.13-2ubuntu1
ProcVersionSignature: Ubuntu 7.0.0-30.30-generic 7.0.12
Uname: Linux 7.0.0-30-generic x86_64
ApportVersion: 2.34.1-0ubuntu0.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: sway:wlroots
Date: Fri Aug 21 23:58:36 2026
InstallationDate: Installed on 2024-08-17 (734 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/usr/bin/fish
 TERM=foot
 XDG_RUNTIME_DIR=<set>
SourcePackage: shotwell
UpgradeStatus: Upgraded to resolute on 2026-05-09 (105 days ago)

** Affects: shotwell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug resolute wayland-session

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https://bugs.launchpad.net/bugs/2164790

Title:
  shotwell does not import HEIC/HEIF files

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