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https://bugs.launchpad.net/bugs/960657
Title:
Ubuntu software center hangs on account creation
Status in “software-center” package in Ubuntu:
New
Bug description:
Everytime reproducable.
user story
* user opens ubuntu software center using button on the dash
* ubuntu software center opens in main screen and shows button ¨turn on
recommendations"
* user clicks on button ¨turn on recommendations"
* system gives status: ¨submitting inventory AND shows window ¨create ubuntu
center account" to asks for user account information
* user submits information while system is still 'submitting inventory'
expected behavior:
system closes window AND creates account.
current behavior
when the button 'submit account' is pressend the windows is not closed and
the account is not created
ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: software-center 5.1.13
ProcVersionSignature: Ubuntu 3.2.0-19.30-generic 3.2.11
Uname: Linux 3.2.0-19-generic x86_64
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
Date: Tue Mar 20 22:57:25 2012
ExecutablePath: /usr/share/software-center/piston_generic_helper.py
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python
/usr/share/software-center/piston_generic_helper.py --datadir
/usr/share/software-center/ --needs-auth SoftwareCenterRecommenderAPI
submit_profile {"data":\ [{"uuid":\ "376ea48d-3afd-49ed-b02f-ae7ef632a32b",\
"package_list":\ ["libreoffice-draw",\ "totem",\ "gwibber",\ "simple-scan",\
"ibus",\ "gstreamer0.10-plugins-ugly",\ "ubuntuone-installer",\
"gstreamer0.10-plugins-bad",\ "update-manager",\ "evince",\ "metacity",\
"gnome-user-share",\ "gnome-bluetooth",\ "xterm",\ "libreoffice-calc",\
"seahorse",\ "transmission-gtk",\ "gnome-bluetooth",\ "mahjongg",\
"compiz-core",\ "jockey-gtk",\ "rhythmbox",\ "aisleriot",\ "deja-dup",\
"gucharmap",\ "gnome-sudoku",\ "gnome-orca",\ "gcalctool",\
"libreoffice-math",\ "unity-2d-shell",\ "gedit",\ "gnome-media",\ "onboard",\
"software-center",\ "thunderbird",\ "usb-creator-gtk",\ "empathy",\
"gnome-nettool",\ "flashplugin-installer",\ "gstreamer0.10-ffmpeg",\
"unity-2d",\ "libreoffice-writer",\ "xul-ext-ubufox",\ "gnome-media",\
"checkbox-qt",\ "gnome-terminal",\ "aisleriot",\ "brasero",\ "firefox",\
"gnome-keyring",\ "gnome-bluetooth",\ "unity-2d-panel",\
"libreoffice-impress",\ "file-roller",\ "shotwell",\ "gnome-power-manager",\
"language-selector-gnome",\ "software-properties-gtk",\ "gnomine",\
"xdiagnose",\ "yelp",\ "vino",\ "gnome-font-viewer",\ "apturl",\ "im-switch",\
"ibus",\ "network-manager-gnome",\ "system-config-printer-gnome",\ "eog",\
"gnome-disk-utility"]}]}
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
PythonArgs: ['/usr/share/software-center/piston_generic_helper.py',
'--datadir', '/usr/share/software-center/', '--needs-auth',
'SoftwareCenterRecommenderAPI', 'submit_profile', '{"data": [{"uuid":
"376ea48d-3afd-49ed-b02f-ae7ef632a32b", "package_list": ["libreoffice-draw",
"totem", "gwibber", "simple-scan", "ibus", "gstreamer0.10-plugins-ugly",
"ubuntuone-installer", "gstreamer0.10-plugins-bad", "update-manager", "evince",
"metacity", "gnome-user-share", "gnome-bluetooth", "xterm", "libreoffice-calc",
"seahorse", "transmission-gtk", "gnome-bluetooth", "mahjongg", "compiz-core",
"jockey-gtk", "rhythmbox", "aisleriot", "deja-dup", "gucharmap",
"gnome-sudoku", "gnome-orca", "gcalctool", "libreoffice-math",
"unity-2d-shell", "gedit", "gnome-media", "onboard", "software-center",
"thunderbird", "usb-creator-gtk", "empathy", "gnome-nettool",
"flashplugin-installer", "gstreamer0.10-ffmpeg", "unity-2d",
"libreoffice-writer", "xul-ext-ubufox", "gnome-media", "checkbox-qt",
"gnome-terminal", "aisleriot", "brasero", "firefox", "gnome-keyring",
"gnome-bluetooth", "unity-2d-panel", "libreoffice-impress", "file-roller",
"shotwell", "gnome-power-manager", "language-selector-gnome",
"software-properties-gtk", "gnomine", "xdiagnose", "yelp", "vino",
"gnome-font-viewer", "apturl", "im-switch", "ibus", "network-manager-gnome",
"system-config-printer-gnome", "eog", "gnome-disk-utility"]}]}']
SourcePackage: software-center
Title: piston_generic_helper.py crashed with IOError in __main__: [Errno 32]
Broken pipe
Traceback:
Traceback (most recent call last):
File "/usr/share/software-center/piston_generic_helper.py", line 181, in
<module>
sys.stderr.write("ERROR: can not obtain a oauth token\n")
IOError: [Errno 32] Broken pipe
UpgradeStatus: Upgraded to precise on 2012-03-17 (2 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
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