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** Changed in: jockey (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/703151
Title:
jockey-gtk fails to start with PermissionDeniedByPolicy exception
Status in “jockey” package in Ubuntu:
Incomplete
Bug description:
Binary package hint: jockey-gtk
Description: Ubuntu 10.10
jockey-gtk:
Installed: 0.5.10-0ubuntu5.1
When I try to run the "Additional Drivers" Administration panel,
nothing happens when I click on it.
If I run jockey-gtk from the terminal, I just get the error shown at
the bottom of this message. It doesn't help if I use sudo or gksu.
I did some searching and other people had this problem due to broken
or missing Python packages, but my error message doesn't have any
failed imports and following the recommended package reinstallations
didn't help.
Following the advice of another thread I found related to jockey-gtk,
I enabled logging on the jockey-backend and saw this when trying to
run jockey-gtk:
DEBUG: _check_polkit_privilege: sender :1.69 on connection
<dbus._dbus.SystemBus (system) at 0x9e4e4ac> pid 4753 is not
authorized for com.ubuntu.devicedriver.info: dbus.Dictionary({},
signature=dbus.Signature('ss'))
I recalled reading somewhere that permissions can be set in the "Users
and Groups" admin panel, by right clicking on a user and clicking
Properties. However, when I right click a user and select Properties,
nothing happens. There are no messages printed to the terminal.
-----------------------------------------------------------
$ gksu jockey-gtk
Exception in thread thread_call_progress_dialog:
Traceback (most recent call last):
File "/usr/lib/python2.6/threading.py", line 532, in __bootstrap_inner
self.run()
File "/usr/lib/python2.6/threading.py", line 484, in run
self.__target(*self.__args, **self.__kwargs)
File "/usr/lib/pymodules/python2.6/dbus/proxies.py", line 140, in __call__
**keywords)
File "/usr/lib/pymodules/python2.6/dbus/connection.py", line 620, in
call_blocking
message, timeout)
DBusException: com.ubuntu.DeviceDriver.PermissionDeniedByPolicy:
com.ubuntu.devicedriver.info
Traceback (most recent call last):
File "/usr/bin/jockey-gtk", line 420, in <module>
sys.exit(u.run())
File "/usr/lib/python2.6/dist-packages/jockey/ui.py", line 448, in run
self.ui_show_main()
File "/usr/bin/jockey-gtk", line 101, in ui_show_main
self.update_tree_model()
File "/usr/bin/jockey-gtk", line 277, in update_tree_model
for h_id in self.get_displayed_handlers():
File "/usr/lib/python2.6/dist-packages/jockey/ui.py", line 793, in
get_displayed_handlers
return self.backend().available(self.argv_options.mode)
File "/usr/lib/pymodules/python2.6/dbus/proxies.py", line 140, in __call__
**keywords)
File "/usr/lib/pymodules/python2.6/dbus/connection.py", line 620, in
call_blocking
message, timeout)
dbus.exceptions.DBusException:
com.ubuntu.DeviceDriver.PermissionDeniedByPolicy: com.ubuntu.devicedriver.info
-----------------------------------------------------------
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: jockey-gtk 0.5.10-0ubuntu5.1
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic i686
Architecture: i386
Date: Fri Jan 14 17:04:23 2011
MachineType: Hewlett-Packard Pavilion zx5000 (PF100UA#ABA)
PackageArchitecture: all
PccardctlIdent:
Socket 0:
no product info available
Socket 1:
no product info available
PccardctlStatus:
Socket 0:
no card
Socket 1:
no card
ProcCmdLine: root=UUID=b8ee703b-b192-48da-b0d8-d2b81ce3a653 ro quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: jockey
dmi.bios.date: 06/04/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.23
dmi.board.name: 0898
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 31.36
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Null
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.23:bd06/04/2004:svnHewlett-Packard:pnPavilionzx5000(PF100UA#ABA):pvrF.23:rvnHewlett-Packard:rn0898:rvr31.36:cvnHewlett-Packard:ct10:cvrNull:
dmi.product.name: Pavilion zx5000 (PF100UA#ABA)
dmi.product.version: F.23
dmi.sys.vendor: Hewlett-Packard
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