hanynowsky, thank you for taking the time to report this bug and helping to make Ubuntu better. However, the retrace failed. This can be due to your not having the LibreOffice debug symbols installed (libreoffice-dbg, uno-libs3-dbg, and ure-dbg), as well as not being fully updated. Please install the debug symbols, fully update, and follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal: sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. As well, please include all relevant information noted in https://wiki.ubuntu.com/LibreOfficeBugWrangling . I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding. ** Changed in: libreoffice (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/981367 Title: soffice.bin crashed with SIGSEGV Status in “libreoffice” package in Ubuntu: Invalid Bug description: - Open Writer - A prompt to recover recent unsaved document appears - Click cancel - Close writer. -> crash ProblemType: Crash DistroRelease: Ubuntu 12.04 Package: libreoffice-core 1:3.5.2-2ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14 Uname: Linux 3.2.0-23-generic x86_64 ApportVersion: 2.0.1-0ubuntu2 Architecture: amd64 CrashCounter: 1 Date: Sat Apr 14 06:55:34 2012 Disassembly: => 0x3b302c: Cannot access memory at address 0x3b302c ExecutablePath: /usr/lib/libreoffice/program/soffice.bin InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --writer --splash-pipe=6 SegvAnalysis: Segfault happened at: 0x3b302c: Cannot access memory at address 0x3b302c PC (0x003b302c) not located in a known VMA region (needed executable region)! SegvReason: executing unknown VMA Signal: 11 SourcePackage: libreoffice Stacktrace: #0 0x00000000003b302c in ?? () No symbol table info available. #1 0x0000000000000000 in ?? () No symbol table info available. StacktraceTop: ?? () ?? () Title: soffice.bin crashed with SIGSEGV UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare XsessionErrors: gnome-session[13509]: WARNING: Could not parse desktop file /home/hanine/.config/autostart/xfce4-settings-helper-autostart.desktop: Key file does not have key 'Name' gnome-session[13509]: WARNING: could not read /home/hanine/.config/autostart/xfce4-settings-helper-autostart.desktop (compiz:13582): GConf-CRITICAL **: gconf_client_add_dir: assertion `gconf_valid_key (dirname, NULL)' failed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/981367/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
