Here is the mission control log. To create this log I did the following: Cleared old logs opened chat application pressed F4 to open account window added jabber account which has been failing (initial connection fails here, because there is no option to add a server) Edited the account's advanced options and set ignore ssl errors, and added a connection server name (account fails to connect) deleted the account
At this point, I would expect it to connect successfully. I see authentication errors in the log, but I have created the same account with the same username/password prior to 12.04 upgrade and it worked correctly. I have also created an XMPP account in Pidgin with the same username/password and server, which is able to connect successfully. ** Attachment added: "mission control log" https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/983332/+attachment/3100633/+files/mission-control-23-04-12_13-50-30.log ** Changed in: empathy (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/983332 Title: Jabber authentication fails after 11.11 -> 12.04 upgrade Status in “empathy” package in Ubuntu: New Bug description: I just upgraded from 11.11 to 12.04, and one of my jabber accounts now fails to authenticate. I have confirmed that my username/password is correct by installing pidgin and logging into the same server. In addition, the credentials were not changed during the upgrade and it worked fine before, but failed after. I suspect that this might have something to do with the SSL certificate the server is using (self-signed). I've tried connecting with the "ignore SSL certificate errors" option on and off, but it doesn't work either way. I also use a Google Apps (gmail) account, and that one had no problem logging in after the upgrade (except for some crashes, which are already reported in other bug reports). To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/983332/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
