thanks for the bug report 
can you please attach the mission control log file while reproducing it ?
you can get it from help debug menu 

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/993952

Title:
  authentication failed

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  Since the upgrade to precise pangolin I'm unable to connect to ICQ/AIM. 
  In the account preferences the message is "Disconnected -- Authentication 
failed"

  I found a forum entry: 
  http://ubuntuforums.org/showthread.php?t=1944629

  As suggested I tried pidgin: In the original setting it reports: 
  """
  You have been connecting and disconnecting too frequently. Wait ten minutes 
and try again. If you continue to try, you will need to wait even longer.
  """

  When I disable the client login option as suggested in the forum I get: 
  """
  ACCOUNTNR disabled
  Unknown reason
  """

  But login on the website is possible without problems.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Thu May  3 14:36:32 2012
  InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  SourcePackage: empathy
  UpgradeStatus: Upgraded to precise on 2012-04-27 (5 days ago)

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