It seems that the fix here might be to simply change the button text to
"Install" when a purchase is completed but its download/installation
failed for any reason. Steve, would that made sense to you? "Please try
again" is an interesting idea.
mpt, any thoughts?
** Changed in: software-center (Ubuntu)
Status: New => Confirmed
** Changed in: software-center (Ubuntu)
Importance: Undecided => Low
** Changed in: software-center (Ubuntu)
Assignee: software-center-developers (software-center-developers) =>
Matthew Paul Thomas (mpt)
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to software-center in Ubuntu.
https://bugs.launchpad.net/bugs/1000262
Title:
Next step unclear after failed download
Status in “software-center” package in Ubuntu:
Confirmed
Bug description:
I 'purchased' Command & Conquer Tiberium Alliances from the software
center. The package failed to install. It's now unclear what I'm
supposed to do to get my purchase onto my system. The software center
app has a status indicator that says "Installing...", but that seems
incorrect (download failed). There is a "Buy..." button, do I have to
buy my purchase again? If I'd paid money for this app I'd be annoyed
that I have to buy it again - I certainly wouldn't want to be charged
twice. I expected to see a "please try again" button or something
similar, but if it exists I can't find it.
Here's the text in the error dialog:
W:Failed to fetch
https://private-ppa.launchpad.net/commercial-ppa-uploaders/tiberiumalliances/ubuntu/dists/precise/main/binary-amd64/Packages
The requested URL returned error: 401
, W:Failed to fetch
https://private-ppa.launchpad.net/commercial-ppa-uploaders/tiberiumalliances/ubuntu/dists/precise/main/binary-i386/Packages
The requested URL returned error: 401
, E:Some index files failed to download. They have been ignored, or old ones
used instead.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: software-center 5.2.1
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Wed May 16 10:39:31 2012
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: Upgraded to precise on 2012-01-26 (110 days ago)
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