Thanks for your bug report and helping to make Ubuntu better. Go to
Facebook on your browser and on the left click your name. For example
when I do that I get the web address of
http://www.facebook.com/bcurtis*** so when I provide login information
to empathy i have my username as bcurtis*** (this is different then the
UN/Email i provide when logging into Facebook on the web browser).

If you've already tried that, then please go to Help->Debug in the menu
and On the top left select "Telepathy-Gabble" and then try logging into
facebook and save that log and attach it to this bug report.

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1005768

Title:
  Cannot log into facebook account through empathy ubuntu 12.04.

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  All of my login information is correct yet I cannot log into facebook.
  Every time I've tried 1 of 3 things happen.  Either I get the spinning
  loading thing in the chat window where my facebook contacts should be
  with nothing happening.  I get a pop-up saying that my login
  information is incorrect, although I have triple and quadruple checked
  everything to be correct.  Or I repeatedly get a password required
  window after every attempt to log in.  I could surely use some help on
  thing issue.

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Tue May 29 01:25:16 2012
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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