thanks for taking time in filing the bug to make ubuntu better
please attach the mission control log file with the bug report. 
can you define the steps to reproduce it?

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1014904

Title:
  empathy account data lost

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  I suddenly get the message

  "You need to setup an account to see contacts here."

  although I have several accounts, two of them are still visible in the
  gnome online account settings, but the empathy account manager only
  presents me an error message.

  Error message:

  Error contacting the Account Manager

  There was an error while trying to connect to the Telepathy Account Manager.
  The error was:

  Did not receive a reply. Possible causes include: the remote
  application did not send a reply, the message bus security policy
  blocked the reply, the reply timeout expired, or the network
  connection was broken.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.4.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
  Uname: Linux 3.2.0-25-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  Date: Tue Jun 19 02:34:46 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
  SourcePackage: empathy
  UpgradeStatus: Upgraded to precise on 2012-04-17 (62 days ago)

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