Hi Roberto, and thank you for your report. When you obtained that trace
above, it looks like you did not try to actually try to do an install as
I don't see any error messages that would correspond to that. Would you
mind retrying this, but go through the steps to reproduce the error that
you are seeing?
The answers to these two questions will help us:
1. Is this reproducible? (it sounds from your report that it is)
2. If so, what specific steps should we take to recreate this bug? Be as
detailed as possible.
This will help us to find and resolve the problem.
Also, in order to add more debug info to this bug, w ould you please also run
the following in a terminal?
$ apport-collect 1015797
Thanks very much for your help!
** Changed in: software-center (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1015797
Title:
Software-Center not working in 12.04
Status in “software-center” package in Ubuntu:
Incomplete
Bug description:
Software-center is not working. It opens but then nothing happens when I
click to start a download. Also the package manager does not work (it does not
load), whereas to make synaptic work I have to launch it from the shell.
launching software center from the shell I obtain the following message, hope
this helps to solve:
2012-06-20 22:57:33,200 - softwarecenter.ui.gtk3.app - INFO - setting up
proxy 'None'
2012-06-20 22:57:33,210 - softwarecenter.db.database - INFO - open()
database: path=None use_axi=True use_agent=True
2012-06-20 22:57:33,455 - softwarecenter.backend.reviews - WARNING - Could
not get usefulness from server, no username in config file
2012-06-20 22:57:33,555 - softwarecenter.db.pkginfo_impl.aptcache - INFO -
aptcache.open()
2012-06-20 22:57:50,078 - softwarecenter.backend - WARNING - _on_trans_error:
org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name':
':1.109'}): org.debian.apt.install-or-remove-packages
^CTraceback (most recent call last):
File "/usr/share/software-center/update-software-center-agent", line 103,
in <module>
if not update_from_software_center_agent(db, cache, options.ignore_cache,
include_sca_qa):
File "/usr/share/software-center/softwarecenter/db/update.py", line 719, in
update_from_software_center_agent
loop.run()
KeyboardInterrupt
Traceback (most recent call last):
File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 519,
in _on_update_software_center_agent_finished
def _on_update_software_center_agent_finished(self, pid, condition):
KeyboardInterrupt
thanks in advance
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