Same problem here. I will try to follow the steps proposed to the first user.
"-Please provide steps you take to reproduce this issue on your machine" Open empathy, add an AIM account, username, password. Then empathy endlessely tries to connect to AIM with no success. Tried to disable/enable TLS/SSL, no help. ** Attachment added: "haze (msn, yahoo)-06-07-12_13-50-47.log" https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1003301/+attachment/3215236/+files/haze%20%28msn%2C%20yahoo%29-06-07-12_13-50-47.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1003301 Title: Empathy aim can't connect Status in “empathy” package in Ubuntu: Invalid Status in “telepathy-haze” package in Ubuntu: Incomplete Bug description: I can't even connect with aim in Empathy I have tried varied options as far as making sure the username and password is right and looking thrue the boards for different advanced options ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: empathy 3.4.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16 Uname: Linux 3.2.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 Date: Wed May 23 04:41:56 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1003301/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp