This is happening to me also. Doing the steps in #20 makes no difference. Ubuntu proxy settings are set to auto-detect, configuration URL empty. Case 1: Home where I don't have a proxy - Empathy works as expected. Case 2: Work WITH (squid) proxy - Empathy cannot sign in "no reason specified" Case 3: Work, changed settings to NO proxy (I have special network access). Empathy works as expected. Case 4: Work WITH proxy, changed settings so that configuration URL set - Empathy works as expected.
Summary: When network settings are set to auto-detect the proxy, Empathy does not query for/use the configuration URL if it isn't set. Result: gtalk/xmpp/others? fail to log in. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/997017 Title: Empathy not connecting to Gtalk Status in Chat app, and Telepathy user interface: New Status in “empathy” package in Ubuntu: Triaged Bug description: Empathy fails to connect to gtalk on both Google apps accounts and normal gmail accounts. You also cannot create xmpp account with the Gtalk settings. In past versions one could double check the settings under the advanced settings, but these are no longer available. In Natty my gtalk accounts all functioned if I remembered to open Empathy after logging on to my laptop. I also tried to edit /home/vincent/.mission- control/accounts/accounts.cfg but this also fails. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: empathy 3.4.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 Date: Wed May 9 10:43:10 2012 InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1) SourcePackage: empathy UpgradeStatus: Upgraded to precise on 2012-04-30 (8 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/empathy/+bug/997017/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
