The Huawei E398 is not listed upstream as known to work.
https://live.gnome.org/NetworkManager/MobileBroadband/
Please file a request in the upstream bug tracking system
https://bugzilla.gnome.org/browse.cgi?product=NetworkManager
asking for this modem to be supported.
** Changed in: network-manager (Ubuntu)
Status: Confirmed => Invalid
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https://bugs.launchpad.net/bugs/889878
Title:
Huawei E398 dongle problem and not possible to choose 4G
Status in “network-manager” package in Ubuntu:
Invalid
Bug description:
system does not connect Huawei E398 dongle to network. Network is not
the problem.
Also in mobile broadband configuraiton there is not possible to choose
4G / LTE network in use.
----------------syslog------
Nov 13 17:45:08 ipari kernel: [15763.460071] usb 1-4: new high speed USB
device number 7 using ehci_hcd
Nov 13 17:45:08 ipari kernel: [15763.602984] scsi8 : usb-storage 1-4:1.0
Nov 13 17:45:08 ipari mtp-probe: checking bus 1, device 7:
"/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4"
Nov 13 17:45:08 ipari mtp-probe: bus: 1, device: 7 was not an MTP device
Nov 13 17:45:09 ipari kernel: [15764.609004] scsi 8:0:0:0: CD-ROM
HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 0
Nov 13 17:45:09 ipari kernel: [15764.617588] sr1: scsi-1 drive
Nov 13 17:45:09 ipari kernel: [15764.617805] sr 8:0:0:0: Attached scsi CD-ROM
sr1
Nov 13 17:45:09 ipari kernel: [15764.618038] sr 8:0:0:0: Attached scsi
generic sg2 type 5
Nov 13 17:45:09 ipari usb_modeswitch: switching 12d1:1505 (Huawei
Technologies: HUAWEI Mobile)
Nov 13 17:45:09 ipari kernel: [15764.650763] usb 1-4: USB disconnect, device
number 7
Nov 13 17:45:17 ipari kernel: [15773.160067] usb 1-4: new high speed USB
device number 8 using ehci_hcd
Nov 13 17:45:17 ipari mtp-probe: checking bus 1, device 8:
"/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4"
Nov 13 17:45:17 ipari kernel: [15773.297734] option 1-4:1.0: GSM modem
(1-port) converter detected
Nov 13 17:45:17 ipari kernel: [15773.297897] usb 1-4: GSM modem (1-port)
converter now attached to ttyUSB0
Nov 13 17:45:17 ipari kernel: [15773.302129] scsi9 : usb-storage 1-4:1.5
Nov 13 17:45:17 ipari kernel: [15773.303679] scsi10 : usb-storage 1-4:1.6
Nov 13 17:45:17 ipari mtp-probe: bus: 1, device: 8 was not an MTP device
Nov 13 17:45:18 ipari modem-manager[860]: <info> (ttyUSB0) opening serial
port...
Nov 13 17:45:18 ipari kernel: [15774.306731] scsi 9:0:0:0: CD-ROM
HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 0
Nov 13 17:45:18 ipari kernel: [15774.316819] scsi 10:0:0:0: Direct-Access
HUAWEI SD Storage 2.31 PQ: 0 ANSI: 2
Nov 13 17:45:18 ipari kernel: [15774.319534] sr1: scsi-1 drive
Nov 13 17:45:18 ipari kernel: [15774.319781] sr 9:0:0:0: Attached scsi CD-ROM
sr1
Nov 13 17:45:18 ipari kernel: [15774.319915] sr 9:0:0:0: Attached scsi
generic sg2 type 5
Nov 13 17:45:18 ipari kernel: [15774.321068] sd 10:0:0:0: Attached scsi
generic sg3 type 0
Nov 13 17:45:18 ipari kernel: [15774.324307] sd 10:0:0:0: [sdb] Attached SCSI
removable disk
Nov 13 17:45:20 ipari kernel: [15776.389259] ISO 9660 Extensions: Microsoft
Joliet Level 1
Nov 13 17:45:20 ipari kernel: [15776.390768] ISOFS: changing to secondary root
Nov 13 17:45:27 ipari modem-manager[860]: <info> (ttyUSB0) closing serial
port...
Nov 13 17:45:27 ipari modem-manager[860]: <info> (ttyUSB0) serial port closed
Nov 13 17:45:27 ipari modem-manager[860]: <info> (ttyUSB0) opening serial
port...
Nov 13 17:45:27 ipari modem-manager[860]: <info> (Huawei): GSM modem
/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4 claimed port ttyUSB0
Nov 13 17:45:28 ipari modem-manager[860]: <info> (ttyUSB0) closing serial
port...
Nov 13 17:45:28 ipari modem-manager[860]: <info> (ttyUSB0) serial port closed
Nov 13 17:45:28 ipari NetworkManager[877]: <warn> (ttyUSB0): failed to look
up interface index
Nov 13 17:45:28 ipari NetworkManager[877]: <info> WWAN now disabled by
management service
Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): new GSM/UMTS
device (driver: 'option1' ifindex: 0)
Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): exported as
/org/freedesktop/NetworkManager/Devices/4
Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): now managed
Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): device state
change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): deactivating
device (reason 'managed') [2]
Nov 13 17:45:28 ipari NetworkManager[877]: nm_system_iface_flush_routes:
assertion `ifindex > 0' failed
Nov 13 17:45:28 ipari NetworkManager[877]: nm_system_iface_flush_addresses:
assertion `ifindex > 0' failed
Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): device state
change: unavailable -> disconnected (reason 'none') [20 30 0]
Nov 13 17:45:52 ipari NetworkManager[877]: <info> Activation (ttyUSB0)
starting connection 'HUIHAI_INTERNET'
Nov 13 17:45:52 ipari NetworkManager[877]: <info> (ttyUSB0): device state
change: disconnected -> prepare (reason 'none') [30 40 0]
Nov 13 17:45:52 ipari NetworkManager[877]: <info> Activation (ttyUSB0) Stage
1 of 5 (Device Prepare) scheduled...
Nov 13 17:45:52 ipari NetworkManager[877]: <info> Activation (ttyUSB0) Stage
1 of 5 (Device Prepare) started...
Nov 13 17:45:52 ipari NetworkManager[877]: <info> Activation (ttyUSB0) Stage
1 of 5 (Device Prepare) complete.
Nov 13 17:45:52 ipari modem-manager[860]: <info> (ttyUSB0) opening serial
port...
Nov 13 17:45:52 ipari modem-manager[860]: <info> Modem
/org/freedesktop/ModemManager/Modems/2: state changed (disabled -> enabling)
Nov 13 17:45:52 ipari modem-manager[860]: Invalid error code: 303
Nov 13 17:45:52 ipari modem-manager[860]: <info> Modem
/org/freedesktop/ModemManager/Modems/2: state changed (enabling -> enabled)
Nov 13 17:45:52 ipari NetworkManager[877]: <info> WWAN now enabled by
management service
Nov 13 17:45:52 ipari modem-manager[860]: <info> Modem
/org/freedesktop/ModemManager/Modems/2: state changed (enabled -> searching)
Nov 13 17:46:01 ipari CRON[12311]: (nobody) CMD (if [ -x /usr/bin/php5 ] && [
-f /usr/share/serverstats/update.php ]; then /usr/bin/php5
/usr/share/serverstats/update.php > /dev/null; fi)
Nov 13 17:46:52 ipari NetworkManager[877]: <warn> GSM connection failed: (32)
Network timeout
Nov 13 17:46:52 ipari NetworkManager[877]: <info> (ttyUSB0): device state
change: prepare -> failed (reason 'unknown') [40 120 1]
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