Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: firefox (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1029615

Title:
  Extensions tab in Add-ons manager is just empty

Status in “firefox” package in Ubuntu:
  Confirmed

Bug description:
  I even tried re-installing, the Extensions tab in Add-ons manager is
  always empty. I even tried removing the profile directory to start all
  over, to no avail. This happened a few versions ago for me, never
  figured out how to fix it.

  The appearance tab is also empty. The "Get Add-ons" tab gets stuck
  with the loading spinner. The plugins tab works just fine.

  May be duplicate of:
  https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/748023
  https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/810866

  The person that filed the latter seems to have worked around it, I've
  tried his workaround (which is just re-adding an existing add-on) by
  re-adding Firebug, but that didn't work; in fact the re-install
  doesn't finish and gets stuck at "a few seconds remaining"

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: firefox 12.0+build1-0ubuntu0.11.10.1
  ProcVersionSignature: Ubuntu 3.0.0-19.33-generic 3.0.27
  Uname: Linux 3.0.0-19-generic x86_64
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mahaek     3278 F.... pulseaudio
   /dev/snd/pcmC0D0c:   mahaek     3278 F...m pulseaudio
   /dev/snd/pcmC0D0p:   mahaek     3278 F...m pulseaudio
  BuildID: 20120423122843
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7fd8000 irq 57'
     Mixer name : 'Realtek ALC883'
     Components : 'HDA:10ec0883,15d9f380,00100002'
     Controls      : 34
     Simple ctrls  : 20
  Channel: release
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Thu Jul 26 14:12:17 2012
  ForcedLayersAccel: False
  IncompatibleExtensions: Firebug - [email protected], 
Version=1.9.1, minVersion=5.0, maxVersion=12.0a1, Location=app-profile, 
Type=extension, Active=Yes
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
  IpRoute:
   default via 10.5.0.1 dev eth1  proto static
   10.5.0.0/16 dev eth1  proto kernel  scope link  src 10.5.19.143  metric 1
   169.254.0.0/16 dev eth1  scope link  metric 1000
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=12.0/20120423122843 (Running)
  RunningIncompatibleAddons: True
  SourcePackage: firefox
  UpgradeStatus: Upgraded to oneiric on 2011-10-14 (286 days ago)
  dmi.bios.date: 08/05/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.0c
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: X8SAX
  dmi.board.vendor: Supermicro
  dmi.board.version: 1234567890
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 1234567890
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.0c:bd08/05/2009:svnSupermicro:pnX8SAX:pvr1234567890:rvnSupermicro:rnX8SAX:rvr1234567890:cvnSupermicro:ct3:cvr1234567890:
  dmi.product.name: X8SAX
  dmi.product.version: 1234567890
  dmi.sys.vendor: Supermicro

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