Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: firefox (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1010358

Title:
  After upgrade to Firefox 13 extensions and skins aren't fully loaded

Status in “firefox” package in Ubuntu:
  Confirmed

Bug description:
  After upgrading the Firefox to version 13 it doesn't completely loads
  the extensions and skins any more. When going to Extras->Add-ons the
  lists for both extensions and skins are completely empty, even though
  the default skin and quite some extensions are installed. Some of the
  them are working (No-Script, Ghostery) while others display an error
  message on the start of firefox and are not working (Flagfox).

  Going to about:support also displays an empty list of extensions.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 13.0+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
  Uname: Linux 3.2.0-24-generic x86_64
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jan        1847 F.... pulseaudio
   /dev/snd/pcmC0D0p:   jan        1847 F...m pulseaudio
  BuildID: 20120601175215
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf8500000 irq 45'
     Mixer name : 'Intel Cantiga HDMI'
     Components : 'HDA:10ec0269,144dc06d,00100004 
HDA:80862802,80860101,00100000'
     Controls      : 24
     Simple ctrls  : 11
  Channel: release
  CurrentDmesg:
   [   15.524361] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
   [   22.002172] IPv6 over IPv4 tunneling driver
   [   26.240062] eth0: no IPv6 routers present
   [   31.840041] sixxs: no IPv6 routers present
  Date: Fri Jun  8 09:40:30 2012
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.51  metric 1
  PrefErrors: Unexpected character before comma @ 
[Profile]/extensions/fire...@ghostery.com/defaults/preferences/defaults.js:26
  ProcEnviron:
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=13.0/20120601175215 (In use)
  RelatedPackageVersions:
   gnome-shell       3.4.1-0ubuntu2
   rhythmbox-mozilla 2.96-0ubuntu4
   totem-mozilla     3.0.1-0ubuntu21
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/25/2010
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 05JD.M017.20100325.KSJ
  dmi.board.name: R530/R730
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvr05JD.M017.20100325.KSJ:bd03/25/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR530/R730:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR530/R730:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
  dmi.product.name: R530/R730
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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