Please run "sudo apt-get -f install" in a terminal to fix broken packages. Or select "fix broken packages" from the menu in the recovery boot option.
** No longer affects: jockey ** Changed in: jockey (Ubuntu) Status: Triaged => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to jockey in Ubuntu. https://bugs.launchpad.net/bugs/1044444 Title: Epson Artisan 720 SystemError: E:Unable to correct problems, you have held broken packages. Status in “jockey” package in Ubuntu: Invalid Bug description: 1) lsb_release -rd Description: Ubuntu 12.04.1 LTS Release: 12.04 2) apt-cache policy system-config-printer-gnome system-config-printer-gnome: Installed: 1.3.8+20120201-0ubuntu8.1 Candidate: 1.3.8+20120201-0ubuntu8.1 Version table: *** 1.3.8+20120201-0ubuntu8.1 0 100 /var/lib/dpkg/status 1.3.8+20120201-0ubuntu8 0 500 http://archive.ubuntu.com/ubuntu/ precise/main i386 Packages apt-cache policy jockey-gtk jockey-gtk: Installed: 0.9.7-0ubuntu7 Candidate: 0.9.7-0ubuntu7 Version table: *** 0.9.7-0ubuntu7 0 500 http://archive.ubuntu.com/ubuntu/ precise/main i386 Packages 100 /var/lib/dpkg/status 3) What is expected to happen is when one clicks Printing -> Plus icon -> Network Printer -> Epson Artisan 720 -> highlight LPD network printer via DNS-SD -> Forward button -> in Additional Drivers window noting Driver search results EPSON Artisan 720, highlight Epson Inkjet Printer Driver for Linux (version 1.0.0) [Recommended], which states: Functionality: text: 100% lineart: 100% photo: 100% graphics: 100% Supplied by: Seiko Epson Corporation (printer manufacturer) Support contacts: - Seiko Epson Corporation (voluntary): http://download.ebz.epson.net/dsc/search/01/search/?OSC=LX click Activate button -> type in Password -> click Authenticate button and it installs successfully. 4) What happens instead is a window pops up noting: "SystemError: E:Unable to correct problems, you have held broken packages." ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: jockey-gtk 0.9.7-0ubuntu7 ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14 Uname: Linux 3.2.0-23-generic-pae i686 ApportVersion: 2.0.1-0ubuntu12 Architecture: i386 CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4 CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e Date: Fri Aug 31 11:46:00 2012 InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1) MachineType: Acer Aspire 5750 PackageArchitecture: all ProcEnviron: LANGUAGE=en_US:en TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic-pae root=UUID=fdb4fe9f-f8e3-4121-ad67-89d7f7a61f65 ro crashkernel=384M-2G:64M,2G-:128M quiet splash acpi_backlight=vendor vt.handoff=7 SourcePackage: jockey UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/11/2011 dmi.bios.vendor: Acer dmi.bios.version: V1.05 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: JE50_HR dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.05 dmi.modalias: dmi:bvnAcer:bvrV1.05:bd02/11/2011:svnAcer:pnAspire5750:pvrV1.05:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.05: dmi.product.name: Aspire 5750 dmi.product.version: V1.05 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/jockey/+bug/1044444/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp