Make sure your system is completely updated.

Can someone of the HPLIP developers at HP have a look at that? Thanks.

** Visibility changed to: Public

** This bug is no longer flagged as a security vulnerability

** Also affects: hplip
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1048114

Title:
  toolbox.py crashed with KeyError in is_auto_installer_support(): 0

Status in HP Linux Imaging and Printing:
  New
Status in “hplip” package in Ubuntu:
  New

Bug description:
  I was trying to setup my HP AIO Deskjet Printer USB when the crash
  occured.

  ProblemType: Crash
  DistroRelease: Ubuntu 12.10
  Package: hplip-data 3.12.6-3ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-13.14-generic 3.5.3
  Uname: Linux 3.5.0-13-generic x86_64
  ApportVersion: 2.5.1-0ubuntu7
  Architecture: amd64
  Date: Sun Sep  9 11:27:32 2012
  ExecutablePath: /usr/share/hplip/toolbox.py
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120905.2)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for Deskjet-F4200-series: 
hp:/usb/Deskjet_F4200_series?serial=CN95E5912M05BR
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Deskjet-F4200-series: HP Deskjet f4200 Series, hpcups 3.12.6
  ProcCmdline: /usr/bin/python /usr/bin/hp-toolbox
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-13-generic 
root=UUID=609e36cc-bea4-4c84-bda0-3fed3001d998 ro quiet splash vt.handoff=7
  PythonArgs: ['/usr/bin/hp-toolbox']
  SourcePackage: hplip
  Title: toolbox.py crashed with KeyError in is_auto_installer_support(): 0
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 02/25/2011
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: IDG4510H.86A.0135.2011.0225.1100
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DG45ID
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE27729-308
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrIDG4510H.86A.0135.2011.0225.1100:bd02/25/2011:svn:pn:pvr:rvnIntelCorporation:rnDG45ID:rvrAAE27729-308:cvn:ct3:cvr:

To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1048114/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to