The problem is a problem of the printer driver, HPLIP. Ghostscript
generates raster images of your pages with 600 dpi resolution and 24-bit
RGB in all cases, which is enough to produce a high-quality printed
image. The printer reports for the first printout that it uses normal
mode and for the others that iut uses "BestPhoto" mode. So the print
work flow seems to be correct. Also the detection of your printer seems
to be correct.

The problem seems to be inside the driver. It seems that it does not
send the correct instructions for resolution and color depth to the
printer, probably the instructions work with another printer but not
with your particular model. This is a problem in the upstream code od
the printer driver. therefore I move this bug to HPLIP and also forward
it to the HPLIP developers at HP.


** Changed in: cups (Ubuntu)
       Status: Incomplete => Confirmed

** Package changed: cups (Ubuntu) => hplip (Ubuntu)

** Changed in: hplip (Ubuntu)
   Importance: Undecided => Medium

** Also affects: hplip
   Importance: Undecided
       Status: New

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1059359

Title:
  Cannot print high resolution in 12.04 - worked in 11.10

Status in HP Linux Imaging and Printing:
  New
Status in “hplip” package in Ubuntu:
  Confirmed

Bug description:
  Printing high resolution images with an HP Deskjet D1360 stopped
  working after upgrading from 11.10 to 12.04 two days ago.  The print
  is stretched about 50% vertically and is black and white, without any
  color.   Low-res image printing seems OK.  I have installed all
  software updates and HPLIP, which previously worked.

  I understand the issue is known for some printers, perhaps due to the
  change from Poppler to Ghostscript discussed in bug 998087.
  Attempting the workaround described there and in
  http://ubuntuforums.org/showthread.php?t=2022997 gave strange results
  for onscreen windows, including inability to move them and loss of the
  three top buttons, which were fortunately undo-able with the listed
  reset command.

  Thanks.
  --- 
  ApportVersion: 2.0.1-0ubuntu13
  Architecture: i386
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 
(20120423)
  Lpstat: device for Deskjet_D1300_2: 
hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND
  MachineType: Dell Inc. Latitude D510
  Package: cups 1.5.3-0ubuntu4
  PackageArchitecture: i386
  Papersize: a4
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     3.3V
    32-bit
    PC Card
  PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae 
root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
  Tags:  precise running-unity
  Uname: Linux 3.2.0-31-generic-pae i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo
  dmi.bios.date: 04/27/2005
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0N8719
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D510
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514

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