Hi Florent Mertens, Can you please provide logs for following commands, to analyse further.
$ hp-colorcal -g &> colorcal.log $ hp-check &>check.log and send us "colorcal.log, check.log" log files. Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1061861 Title: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID' Status in HP Linux Imaging and Printing: New Status in “hplip” package in Ubuntu: New Bug description: Bugs happend after a cancel attempt to calibrate colors. ProblemType: Crash DistroRelease: Ubuntu 12.10 Package: hplip-data 3.12.6-3ubuntu2 ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4 Uname: Linux 3.5.0-16-generic x86_64 ApportVersion: 2.6.1-0ubuntu1 Architecture: amd64 Date: Thu Oct 4 22:15:08 2012 ExecutablePath: /usr/share/hplip/toolbox.py InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426) InterpreterPath: /usr/bin/python2.7 Lpstat: device for Canon-MP620-series: bjnp://192.168.2.38:8611 device for PDF: cups-pdf:/ device for Photosmart-C3100-series: hp:/usb/Photosmart_C3100_series?serial=MY684C63QH04P9 MachineType: Dell Inc. Dell System XPS L502X PackageArchitecture: all Papersize: a4 PpdFiles: Canon-MP620-series: Canon MP620-630 BKIntegration Ver.4.0 Universal Photosmart-C3100-series: HP Photosmart c3100 Series, hpcups 3.12.6 ProcCmdline: /usr/bin/python /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-16-generic root=UUID=b1753baa-411a-48b8-907f-00a8d6392f3e ro i915.i915_enable_rc6=1 crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7 PythonArgs: ['/usr/bin/hp-toolbox'] SourcePackage: hplip Title: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID' UpgradeStatus: Upgraded to quantal on 2012-09-04 (30 days ago) UserGroups: adm admin audio bluetooth cdrom dialout dip fax floppy fuse lpadmin plugdev powerdev pulse pulse-access rtkit sambashare tape vboxusers video dmi.bios.date: 05/04/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0NJT03 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd05/04/2011:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0NJT03:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L502X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1061861/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
