Can you please let me know what greeter are you using and it's version?
** Changed in: lightdm (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1050243
Title:
unable to retype login details on lightdm with userlist disabled
Status in “lightdm” package in Ubuntu:
Incomplete
Bug description:
Its impossible to retype the login details if a mistake during login
on lightdm with userlist disabled. I noticed this problem on Xubuntu
12.04.
This bug can be reproduced always. I noticed it while trying to setup
a laptop image for my institute. We disabled the userlist for lightdm
for security purpose so that users would have to manually type in
their username. I noticed that if I made a mistake while typing the
user credentials (whether in the password or username) the lightdm
gives me the username/password incorrect error but it does not provide
me the username dialog box so that I can start all over again. What I
get instead is a message that asks me to retype the password (which
should not be the case because sometimes the mistake was in the
username not the password)
When this happens the best way to login is either to switch to console
mode and restart lightdm, or to reboot the computer completely. I
think this is a major bug which will affect many people who use Ubuntu
(or in my case xubuntu) in enterprise.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: lightdm 1.2.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27
Uname: Linux 3.2.0-30-generic i686
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
Date: Thu Sep 13 08:33:50 2012
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Release i386
(20120423)
SourcePackage: lightdm
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.lightdm.users.conf: 2012-09-13T08:05:01.783164
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