This problem shows up with virtually all versions of Thunderbird under Linux/Ubuntu from time to time. I recently upgraded to a Beta version (17.0.1) and decided to go back to the Stable version because it kept crashing as soon as I began writing a reply. When I downgraded to the previous version 16.0.1, I lost the new mail notification sound. Making different upgrades and downgrades didn't change a thing. Perhaps a full uninstall and then a fresh install might help.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/992981 Title: thunderbird audio and visual notifications don't work Status in “thunderbird” package in Ubuntu: Confirmed Bug description: I hear no sound when new mail arrives in Thunderbird and only occasionally will the new mail envelope change colr when new mail arrives. I have tried both the default audio notification sound as well as my own .wav files. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 11.0.1+build1-0ubuntu2 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14 Uname: Linux 3.2.0-24-generic-pae i686 NonfreeKernelModules: nvidia AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu7 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: marcw 1795 F.... pulseaudio /dev/snd/controlC1: marcw 1795 F.... pulseaudio BuildID: 20120411015315 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'NVidia'/'HDA NVidia at 0xfc100000 irq 21' Mixer name : 'Realtek ALC888' Components : 'HDA:10ec0888,1458e601,00100001' Controls : 49 Simple ctrls : 22 Card1.Amixer.info: Card hw:1 'Q9000'/'Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:02.1-9, high speed' Mixer name : 'USB Mixer' Components : 'USB046d:0990' Controls : 2 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'Mic',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum Capture channels: Mono Limits: Capture 0 - 3072 Mono: Capture 559 [18%] [20.18dB] [on] Channel: release Date: Tue May 1 20:55:22 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback IncompatibleExtensions: EDS Contact Integration - ID=edsintegrat...@mozilla.com, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes Google Calendar Tab - ID=googlecalendartab@momo, Version=3.9, minVersion=3.1, maxVersion=10.0a1, Location=app-profile, Type=extension, Active=Yes Google Contacts - ID={BDD92442-0534-4D6F-A966-BAB7D561D781}, Version=0.6.40, minVersion=3.1, maxVersion=9.*, Location=app-profile, Type=extension, Active=Yes InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) IpRoute: default via 192.168.0.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.2 metric 1 IwConfig: lo no wireless extensions. eth0 no wireless extensions. PciNetwork: Prefs: places.database.lastMaintenance - 1335848162 extensions.lastAppVersion - 11.0.1 network.cookie.prefsMigrated - true places.history.expiration.transient_current_max_pages - 104858 ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=11.0.1/20120411015315 (Running) RfKill: RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/26/2009 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FHe dmi.board.name: M57SLI-S4 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFHe:bd02/26/2009:svn:pn:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM57SLI-S4:rvrx.x:cvn:ct3:cvr: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/992981/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
