Thanks for this report, Jack, and sorry for the slow response. It would not be appropriate to require commercial vendors to use Launchpad as a bug tracker. We're trying to make it much easier for vendors to offer software for Ubuntu. And as great as Launchpad is, most vendors already have a (public or private) bug tracker elsewhere, so requiring them to use Launchpad as well (or instead) would be counterproductive.
We do, however, plan to let application vendors provide a "Report a problem" link in Ubuntu Software Center, so that they can handle user- reported problems however they wish. <https://wiki.ubuntu.com/SoftwareCenter#isv-support> ** Changed in: software-center (Ubuntu) Status: New => Invalid ** Changed in: software-center (Ubuntu) Status: Invalid => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to software-center in Ubuntu. https://bugs.launchpad.net/bugs/692358 Title: Cannot report bugs in paid apps using ubuntu-bug/Launchpad Status in “software-center” package in Ubuntu: Won't Fix Bug description: Binary package hint: software-center I have a few apps from the 'For Purchase' section. Trying to use ubuntu-bug <package> for these says that the package is not a genuine Ubuntu package Being able to report bugs in these apps on Launchpad should be possible and a requirement for vendors and would give a good overview of any problems with these programs ProblemType: Bug DistroRelease: Ubuntu 10.10 Package: software-center 3.0.7 ProcVersionSignature: Ubuntu 2.6.35-24.42-generic-pae 2.6.35.8 Uname: Linux 2.6.35-24-generic-pae i686 Architecture: i386 Date: Sun Dec 19 22:22:26 2010 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) PackageArchitecture: all ProcEnviron: PATH=(custom, user) LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: software-center To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/692358/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
