Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1006083 Please include the information requested at https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen and https://wiki.ubuntu.com/X/MonitorDetection as separate attachments. When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Package changed: ubuntu => xorg (Ubuntu) ** Changed in: xorg (Ubuntu) Status: New => Incomplete ** Tags added: precise -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1006083 Title: new alienware laptop won't boot with 2 external monitors connected Status in “xorg” package in Ubuntu: Incomplete Bug description: -I bought a new alienware laptop with nvidia GT 650M graphics card and onboard Intel HD 4000 video (http://www.dell.com/us/p/alienware-m14x-r2/pd.aspx, click tech specs to see hardware) -I installed windows 7 -I installed Ubunutu 12.04 -installed grub -system worked on the laptop, no external monitors yet -connected external monitors (one vga, one hdmi, one displayport). Only 2 worked, the displayport monitor not recognized at all -I upgraded all of my packages via the update manager -rebooted -when my system booted up, I got a blank screen. I tried rebooting a few times, trying the recovery mode into basic graphics but that didn't help. -I unplugged everything including my external monitors and then rebooted, and then my system booted properly and then I could plug in my 2 external monitors again and everything worked. -I tested a couple of times and if I have the monitors plugged in I get various errors like 'bad lun' or graphics error during boot, errors shown in the console, no gui Cheers, Mark To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1006083/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
