Bought an HP. moved on.

** Changed in: cups (Ubuntu)
       Status: New => Opinion

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1074759

Title:
  epson stylus photo r800 fails print after 12.10 Quantal Quetzal
  upgrade

Status in “cups” package in Ubuntu:
  Opinion

Bug description:
  I have two laptops with 12.04 which both printed perfectly to  epson
  stylus photo r800. After upgrade, both fail in the same way. The
  printers are recognised and loaded. But when a print command is sent,
  or ink level status query via mtink is made, the request never
  completes. "Processing 17%". Mtink reports error communicating with
  device after some time.

  (REMOVE USB)
  Nov  3 22:51:07 flowers kernel: [ 1208.067097] usb 2-2: USB disconnect, 
device number 2
  Nov  3 22:51:07 flowers kernel: [ 1208.067482] usblp0: removed
  Nov  3 22:51:07 flowers udev-configure-printer: remove 
/devices/pci0000:00/0000:00:1d.7/usb2/2-2

  (INSERT USB)
  Nov  3 22:51:14 flowers kernel: [ 1215.232211] usb 2-2: new high-speed USB 
device number 4 using ehci_hcd
  Nov  3 22:51:14 flowers kernel: [ 1215.393022] usb 2-2: New USB device found, 
idVendor=04b8, idProduct=0007
  Nov  3 22:51:14 flowers kernel: [ 1215.393033] usb 2-2: New USB device 
strings: Mfr=1, Product=2, SerialNumber=3
  Nov  3 22:51:14 flowers kernel: [ 1215.393042] usb 2-2: Product: USB2.0 
Printer (Hi-speed)
  Nov  3 22:51:14 flowers kernel: [ 1215.393049] usb 2-2: Manufacturer: EPSON
  Nov  3 22:51:14 flowers kernel: [ 1215.393055] usb 2-2: SerialNumber: 
HN0100912251742080
  Nov  3 22:51:14 flowers kernel: [ 1215.402867] usblp 2-2:1.0: usblp0: USB 
Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04B8 pid 0x0007
  Nov  3 22:51:14 flowers mtp-probe: checking bus 2, device 4: 
"/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-2"
  Nov  3 22:51:14 flowers mtp-probe: bus: 2, device: 4 was not an MTP device
  Nov  3 22:51:14 flowers udev-configure-printer: add 
/devices/pci0000:00/0000:00:1d.7/usb2/2-2/2-2:1.0
  Nov  3 22:51:14 flowers udev-configure-printer: device devpath is 
/devices/pci0000:00/0000:00:1d.7/usb2/2-2
  Nov  3 22:51:14 flowers udev-configure-printer: MFG:EPSON MDL:Stylus Photo 
R800 SERN:- serial:HN0100912251742080
  Nov  3 22:51:15 flowers kernel: [ 1216.543361] usblp0: removed
  Nov  3 22:51:15 flowers kernel: [ 1216.565745] usblp 2-2:1.0: usblp0: USB 
Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04B8 pid 0x0007
  Nov  3 22:51:16 flowers udev-configure-printer: URI contains USB serial number
  Nov  3 22:51:16 flowers udev-configure-printer: URI match: 
usb://EPSON/Stylus%20Photo%20R800?serial=HN0100912251742080
  Nov  3 22:51:16 flowers udev-configure-printer: URI of detected printer: 
usb://EPSON/Stylus%20Photo%20R800?serial=HN0100912251742080, normalized: epson 
stylus photo r800 serial hn0100912251742080
  Nov  3 22:51:16 flowers udev-configure-printer: URI of print queue: 
usb://EPSON/Stylus%20Photo%20R800?serial=HN0100912251742080, normalized: epson 
stylus photo r800 serial hn0100912251742080
  Nov  3 22:51:16 flowers udev-configure-printer: Queue 
ipp://localhost:631/printers/Stylus-Photo-R800 has matching device URI

  
  lsmod | grep usb
  usblp                  17892  0 
  usbhid                 46094  0 
  hid                    82340  2 hid_generic,usbhid

  
  lsusb
  Bus 002 Device 004: ID 04b8:0007 Seiko Epson Corp. Printer
  Bus 002 Device 003: ID 05a9:2640 OmniVision Technologies, Inc. OV2640 Webcam
  Bus 003 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part 
of BCM2046 Bluetooth)
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 003: ID 0a5c:4502 Broadcom Corp. Keyboard (Boot Interface 
Subclass)
  Bus 003 Device 004: ID 0a5c:4503 Broadcom Corp. Mouse (Boot Interface 
Subclass)

  ls -l /dev/usb/lp* /dev/bus/usb/*/*
  crw-rw-r-- 1 root root 189,   0 Nov  3 22:31 /dev/bus/usb/001/001
  crw-rw-r-- 1 root root 189, 128 Nov  3 22:31 /dev/bus/usb/002/001
  crw-rw-r-- 1 root root 189, 130 Nov  3 22:31 /dev/bus/usb/002/003
  crw-rw-r-- 1 root lp   189, 131 Nov  3 22:51 /dev/bus/usb/002/004
  crw-rw-r-- 1 root root 189, 256 Nov  3 22:31 /dev/bus/usb/003/001
  crw-rw-r-- 1 root root 189, 257 Nov  3 22:31 /dev/bus/usb/003/002
  crw-rw-r-- 1 root root 189, 258 Nov  3 22:31 /dev/bus/usb/003/003
  crw-rw-r-- 1 root root 189, 259 Nov  3 22:31 /dev/bus/usb/003/004
  crw-rw-r-- 1 root root 189, 384 Nov  3 22:31 /dev/bus/usb/004/001
  crw-rw-r-- 1 root root 189, 512 Nov  3 22:31 /dev/bus/usb/005/001
  crw-rw-r-- 1 root root 189, 640 Nov  3 22:31 /dev/bus/usb/006/001
  crw-rw-r-- 1 root root 189, 768 Nov  3 22:31 /dev/bus/usb/007/001
  crw-rw---- 1 root lp   180,   0 Nov  3 22:51 /dev/usb/lp0

  lpinfo -v
  network ipp
  direct hp
  network ipps
  network socket
  network https
  network ipp14
  network http
  direct usb://EPSON/Stylus%20Photo%20R800?serial=HN0100912251742080
  network beh
  network lpd
  direct hpfax
  network smb

  dpkg -l | egrep -e "cups|guten" | awk '{ print $2 " "$3 " " $4 }'
  bluez-cups 4.101-0ubuntu6 i386
  cups 1.6.1-0ubuntu11 i386
  cups-bsd 1.6.1-0ubuntu11 i386
  cups-client 1.6.1-0ubuntu11 i386
  cups-common 1.6.1-0ubuntu11 all
  cups-filters 1.0.24-2 i386
  cups-ppdc 1.6.1-0ubuntu11 i386
  ghostscript-cups 9.06~dfsg-0ubuntu4 i386
  gutenprint-locales 5.2.9-1ubuntu1 all
  libcups2:i386 1.6.1-0ubuntu11 i386
  libcupscgi1:i386 1.6.1-0ubuntu11 i386
  libcupsdriver1:i386 1.5.3-0ubuntu4 i386
  libcupsfilters1:i386 1.0.24-2 i386
  libcupsimage2:i386 1.6.1-0ubuntu11 i386
  libcupsmime1:i386 1.6.1-0ubuntu11 i386
  libcupsppdc1:i386 1.6.1-0ubuntu11 i386
  libgnomecups1.0-1 0.2.3-5ubuntu1 i386
  libgutenprint2 5.2.9-1ubuntu1 i386
  printer-driver-gutenprint 5.2.9-1ubuntu1 i386
  printer-driver-hpcups 3.12.6-3ubuntu4 i386
  python-cups 1.9.62-0ubuntu1 i386
  python-cupshelpers 1.3.11+20120807-0ubuntu10 all

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1074759/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to