Cameron Smith, thank you for reporting this and helping make Ubuntu better. However, your crash report is manually attached. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, open the file: /etc/apport/crashdb.conf
and comment out the line: 'problem_types': ['Bug', 'Package'], Save and close. Now, execute at a terminal: cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs ** Changed in: libreoffice (Ubuntu) Importance: Medium => Undecided ** Changed in: libreoffice (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1074834 Title: Libreoffice crashes when opening the program Status in “libreoffice” package in Ubuntu: Invalid Bug description: I believe that this bug is exactly the same as reported in the two bugs below: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1049206 https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1072527 However those bugs were marked as invalid because the reporters did not provide the follow-up information requested by the Ubuntu developers. Therefore I attempted to follow the instructions provided by Ubuntu at https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1072527/comments/2, however ubuntu-bug itself crashed when used with the .crash report. So, I will summarize the issue once again. 1. Upon trying to open some word (.doc) files with LibreOffice via the graphical menu, it repeatedly showed the splash screen and a progress bar, then crashed. The desktop did not crash, only LibreOffice. 2. I therefore tried to open LibreOffice from the command-line, with the following results: cameron@cam-lap-04:/home/cameron$ libreoffice [Java framework] Error in function createSettingsDocument (elements.cxx). javaldx failed! Warning: failed to read path from javaldx terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' 3. I followed the instructions to install LibreOffice debugging tools, and repeated the experiment. This produced the file _usr_lib_libreoffice_program_soffice.bin.1000.crash which I am attaching to this bug report. 4. The additional contextual information you request is as follows: 4.1 lsb_release -rd: Description: Ubuntu 12.10 Release: 12.10 4.2 apt-cache policy libreoffice libreoffice: Installed: 1:3.6.2~rc2-0ubuntu3 Candidate: 1:3.6.2~rc2-0ubuntu3 Version table: *** 1:3.6.2~rc2-0ubuntu3 0 500 http://193.206.139.34/ubuntu/ quantal/universe amd64 Packages 100 /var/lib/dpkg/status 4.3 What I expected to happen: libreoffice would open normally and show the initial screen 4.4 What happened instead: libreoffice crashed and no windows opened ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libreoffice 1:3.6.2~rc2-0ubuntu3 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Sun Nov 4 11:25:32 2012 EcryptfsInUse: Yes InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120822.4) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
