I have this same issue with the same device. Jono (reporter) posted a 
workaround on his blog here:
http://www.jonobacon.org/2008/06/17/polycom-communicator-low-mic-volume/

I can confirm that this fix works.

However, it is extremely unintuitive. Both the Gnome sound control panel
and alsamixer command-line tool do not help with this problem -- you can
set it to 100% in alsamixer and over-amplify in Gnome sound control
panel, which does affect the volume, but it is still deathly quiet. I
would not mark this bug as Invalid, as there is a user interface issue
here if nothing else.

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https://bugs.launchpad.net/bugs/240623

Title:
  Polycom Communicator mic volume too low

Status in “alsa-utils” package in Ubuntu:
  Invalid

Bug description:
  When using the Polycom Communicator (Model C100S) speakerphone with
  Hardy, the microphone volume always remains very low. This speaker-
  phone was purchased primarily for use with Skype, and when trying to
  adjust the mixer settings in the volume control, it makes no
  difference. To do this I selected the USB Audio device in the volume
  control and whacked the volume on the mic up high, but no luck. when
  doing a Skype test call. the volume of the  other end of the call is
  fine and the volume is excellent, it is literally just the mic volume
  being too low.

  This is sound card issue - when testing recording in Audacity (using
  /dev/dsp1), the volume remains to be low. I tried to test using ALSA,
  but had problems accessing the device.

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