HI Christopher, I hope this email finds you well.
I've been encountering some problems and crashes lately, while when I try to generate a report or report a bug I couldn't do it successfully , so it is not done. Now, I received a warning sign this morning with a message and when I try to check for updates a get another message. I tries before when I encountered problems to report it through the terminal using the history commands but I got a message telling me that the file is not found. Please find attached a snapshot of both messages. I appreciate much you kind help and instructions on what exactly to do (and how to do it please). Regards, Ibrahim Hammad On Sat, Dec 1, 2012 at 6:00 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > ibrahim-hammad, thank you for reporting this and helping make Ubuntu > better. However, your crash report is manually attached. Please follow > these instructions to have apport report a new bug about your crash that > can be dealt with by the automatic retracer. First, open the file: > /etc/apport/crashdb.conf > > and comment out the line: > 'problem_types': ['Bug', 'Package'], > > Save and close. Now, execute at a terminal: > cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y > upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && > sudo service apport start force_start=1 > > If you are running the Ubuntu Stable Release you might need to enable > apport in /etc/default/apport and restart. > > Now reproduce the crash, then open your file manager, navigate to your > /var/crash directory and open the crash report you wish to submit. > If this fails you will have to open a terminal and file your report with > 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash > is the crash you would like to report. If you get an error that you aren't > allowed to access this report you will have to file it with 'sudo > ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow > https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash > report so the necessary information is provided. > > I'm closing this bug report since the process outlined above will > automatically open a new bug report which can then dealt with more > efficiently. > > Thank you for your understanding. > > Helpful bug reporting tips: > https://help.ubuntu.com/community/ReportingBugs > > ** Changed in: libreoffice (Ubuntu) > Importance: Medium => Undecided > > ** Changed in: libreoffice (Ubuntu) > Status: New => Invalid > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1070939 > > Title: > Libreoffice- writer crashes at save command > > Status in “libreoffice” package in Ubuntu: > Invalid > > Bug description: > 1- Ubuntu 12.04 LTS > 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) > 3- Composing a new document on writer and save it under windows format > 4- system crash and the document lost with no option to restore or > rebuild. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 > ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 > Uname: Linux 3.2.0-32-generic x86_64 > NonfreeKernelModules: nvidia > ApportVersion: 2.0.1-0ubuntu14 > Architecture: amd64 > Date: Wed Oct 24 18:58:07 2012 > InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 > (20120425) > SourcePackage: libreoffice > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions > ** Attachment added: "Screenshot from 2012-12-15 08:47:45.png" https://bugs.launchpad.net/bugs/1070939/+attachment/3460351/+files/Screenshot%20from%202012-12-15%2008%3A47%3A45.png ** Attachment added: "Screenshot from 2012-12-15 08:53:23.png" https://bugs.launchpad.net/bugs/1070939/+attachment/3460352/+files/Screenshot%20from%202012-12-15%2008%3A53%3A23.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command Status in “libreoffice” package in Ubuntu: Invalid Bug description: 1- Ubuntu 12.04 LTS 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2) 3- Composing a new document on writer and save it under windows format 4- system crash and the document lost with no option to restore or rebuild. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice-writer 1:3.5.4-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 18:58:07 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
