Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/563357
Title:
Spooling fails when printing large images
Status in “cups” package in Ubuntu:
Confirmed
Bug description:
Binary package hint: cups
Hello!
Every time I try to print a large image via Evince (for example) it
fails. I turned on debug mode in cups and I can see the spooling goes
to about 74% then the printing starts! Then spooling resumes up till
100% but the job has already failed in the printer.
The printout says ERROR: timeout, OFFENDING COMMAND: timeout STACK: <a
lot of garbage>
I'm attaching my /var/log/cups/error_log + troubleshoot.txt generated
by the troubleshooting wizard.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1
ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-20-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Wed Apr 14 22:26:13 2010
EcryptfsInUse: Yes
InstallationMedia: Error: [Errno 13] Permission denied:
'/var/log/installer/media-info'
Lpstat:
device for Stylus-CX6600: usb://EPSON/Stylus%20CX6600
device for Xerox-Phaser-6140DN:
dnssd://Xerox%20Phaser%206140DN._printer._tcp.local/
MachineType: Gigabyte Technology Co., Ltd. EP35-DS3
Papersize: letter
PpdFiles:
Xerox-Phaser-6140DN: Xerox Phaser 6140N PS v1.1
Stylus-CX6600: Epson Stylus CX6600 - CUPS+Gutenprint v5.2.5 Simplified
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-20-generic
root=UUID=6ae7b470-c1b2-4b13-9fda-23870d430a88 ro quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=en_DK.utf8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 06/19/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: EP35-DS3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias:
dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd06/19/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP35-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP35-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: EP35-DS3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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