Confirmed. * Printer was working on Ubuntu 11.04 * After a double upgrade to 12.04 (11.04 -> 11.10 ->12.04) printer stopped working. The same error and same problem.
Running the following fixed the issue: sudo apt-get install --reinstall printer-driver-gutenprint sudo cups-genppdupdate sudo restart cups -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/932882 Title: Update of a printer driver package does not update the PPD files of the existing queues for this driver Status in “cups” package in Ubuntu: Fix Released Status in “gutenprint” package in Ubuntu: Invalid Status in “cups” source package in Precise: Invalid Status in “gutenprint” source package in Precise: Fix Released Status in “cups” source package in Quantal: Fix Released Status in “gutenprint” source package in Quantal: Confirmed Bug description: I needed to print few tickets for travel. But as they did not appeared on my printer I took a look at http://localhost:631/ and discovered this: "The PPD version (5.2.7) is not compatible with Gutenprint 5.2.8-pre1." Had to print to PDF and do printing from MS Windows laptop... [Impact] Printers used with Gutenprint do not work for all users who update from an older Ubuntu version to Precise. [Test Case] To reproduce: Upgrade from Gutenprint 5.2.7 to 5.2.8~pre1-0ubuntu2 does not update the PPD files of existing queues. To test, create a Gutenprint-based print queue on a system with 5.2.7 then run grep -i gutenprint /etc/cups/ppd/*.ppd and see that the PPD files are of Gutenprint version 5.2.7. Update to 5.2.8~pre1-0ubuntu2 and run grep -i gutenprint /etc/cups/ppd/*.ppd The PPDs are still not upgraded. Update from 5.2.7 or 5.2.8~pre1-0ubuntu2 to 5.2.8~pre1-0ubuntu2.1 and your PPD files get updated to 5.2.8pre1. [Regression Potential] Only change is the timestamp of one file. So regressions should not be possible. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/932882/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

