Marc, please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. Not following these instructions will delay your problem getting addressed as soon as possible. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1078953 Title: Crash in LibreOffice Writer when using formulas Status in “libreoffice” package in Ubuntu: Invalid Bug description: == What is expected to happen == Being able to double click an existing formula to edit it, press ESC or clicking outside the formula editor to close it, single-click selecting a formula, creating a new one and then click outside the formula editor to close it. == What happens instead == Both by creating a new document or opening an existing one, I can create/edit/select formulas in Libre Office Writer for about 15 attempts, succesfully. Then, at the next operation involving formulas (doesn't matter which one: bug happens while single-clik selecting a formula, double-click-to-edit a formula, closing the formula editor), Writer freezes and after a few second crashes and closes itself. == Notes == I'm attaching the full apport crash report as request in bug #1074701. I integrated the procedure there suggested for debugging with the wiki page https://wiki.ubuntu.com/LibreOfficeBugWrangling. If there's something uncomplete, let me know. $ lsb_release -rd Description: Ubuntu 12.10 Release: 12.10 $ apt-cache policy libreoffice-writer libreoffice-writer: Installato: 1:3.6.2~rc2-0ubuntu4 Candidato: 1:3.6.2~rc2-0ubuntu4 Tabella versione: *** 1:3.6.2~rc2-0ubuntu4 0 500 http://it.archive.ubuntu.com/ubuntu/ quantal-proposed/main amd64 Packages 100 /var/lib/dpkg/status 1:3.6.2~rc2-0ubuntu3 0 500 http://it.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libreoffice-writer 1:3.6.2~rc2-0ubuntu4 ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7 Uname: Linux 3.5.0-18-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu6 Architecture: amd64 Date: Thu Nov 15 00:35:01 2012 InstallationDate: Installed on 2012-10-16 (29 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121015.2) MarkForUpload: True SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1078953/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
