sorry also Access Log. ** Attachment added: "Cups Access Log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/981290/+attachment/3548230/+files/access_log
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/981290 Title: Canon MX870 Printer Always Busy on Precise 12.04 64-Bit Status in “cups” package in Ubuntu: Confirmed Bug description: The Canon MX870 printer is connected via either wireless or wired ethernet. It worked fine in Ubuntu 10.04 64-bit if one followed workarounds available on various sites which basically involve downloading Canon drivers from Canon, forcing the architecture on the Canon drivers, then installing them. In 12.04 this looks like it should no longer be required, since in 12.04 the MX870 is supposedly supported in Gutenprint and does show up in the list of supported printers in CUPS. It is possible to add the MX870 and, for example, set it as the default printer and query status. However, looking at the cups error_log reveals something very wrong: W [13/Apr/2012:20:24:26 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:24:31 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:24:41 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:24:56 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:25:16 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:25:41 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:26:11 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:26:41 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:27:11 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:27:41 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:28:11 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:28:41 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:29:11 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:29:41 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:30:11 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:30:41 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:31:11 -0400] [Job 3] The printer is busy. W [13/Apr/2012:20:31:41 -0400] [Job 3] The printer is busy. Further, printing to the device of course does not work, since the printer is never available. I have installed the ia32-multiarch libraries since I know that Canon only ships 32-bit drivers, but that did not help. I am very open to suggestions. This is a fresh install of 12.04 64-bit. The mention above of forcing the drivers into 10.04 was for a previous install, but this is a completely fresh Ubuntu 12.04 64-bit installation. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: cups 1.5.2-9ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14 Uname: Linux 3.2.0-23-generic x86_64 ApportVersion: 2.0.1-0ubuntu2 Architecture: amd64 Date: Fri Apr 13 20:25:54 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120411) Lpstat: device for mfc: socket://mfc.localnet:9100 MachineType: eMachines eMachines E525 Papersize: letter PpdFiles: mfc: Canon PIXMA MX870 - CUPS+Gutenprint v5.2.8-pre1 ProcEnviron: TERM=xterm LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-23-generic root=/dev/mapper/sda2_crypt ro nomodeset quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/30/2009 dmi.bios.vendor: eMachines dmi.bios.version: V3.03 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: eMachines E525 dmi.board.vendor: eMachines dmi.board.version: V3.03 dmi.chassis.type: 10 dmi.chassis.vendor: eMachines dmi.chassis.version: V3.03 dmi.modalias: dmi:bvneMachines:bvrV3.03:bd11/30/2009:svneMachines:pneMachinesE525:pvrV3.03:rvneMachines:rneMachinesE525:rvrV3.03:cvneMachines:ct10:cvrV3.03: dmi.product.name: eMachines E525 dmi.product.version: V3.03 dmi.sys.vendor: eMachines To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/981290/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
