Le 04.03.2013 19:30, Michael Nagel a écrit : > ============================================================== > Hi there, > > thank you for filing this bug and showing your interest in Simple Scan! > > This seems to be a Hardware Issue, i.e. Simple Scan does not support > your scanner perfectly -- or possibly not at all. > > Unfortunately such problems happen more often then they should, and while it > might indeed be a problem with Simple Scan, in our experience, most of the > time it is not. > This is why we prepared a check-list at [1] that will let you find out > whether or not it really is a problem with Simple Scan and what your options > are in either case. > > Please read that list and tell us how you decided to proceed. I will set > this bug to "Incomplete", so a friendly robot will expire this bug in 60 > days if you do not respond. However, we would really prefer to hear back > from you! > > Best Regards > Michael > > [1] https://help.ubuntu.com/community/SimpleScanHardwareIssues > ============================================================== > > please check with xsane/scanimage > > ** Changed in: simple-scan (Ubuntu) > Status: New => Incomplete > Thank you for your reply. I have to point out that it is _not_ a hardware issue, as simple scan has worked in the past with my scanner (HP 4070 ScanJet Photosmart), Xsane has never stopped working. However you may close this bug if you wish, as after re-installing Simple Scan with ubuntu 12.10, it now seems to work alright, with the same hardware.
Best regards, Eric -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1144034 Title: scanning gives a gray page Status in “simple-scan” package in Ubuntu: Incomplete Bug description: scanner: hp scanjet 4070 photosmart Whatever the dpi setting, the output is always a gray page ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: simple-scan 3.4.1-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37 Uname: Linux 3.2.0-38-generic x86_64 ApportVersion: 2.0.1-0ubuntu17.1 Architecture: amd64 Date: Mon Mar 4 10:54:44 2013 DriverPackageVersions: libsane 1.0.22-7ubuntu1 libsane-extras N/A hplip 3.12.2-1ubuntu3.1 hpoj N/A InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic root=UUID=e19519ce-61eb-49b2-8cd6-921ce1bc05c6 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/31/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: ConRoe1333-DVI/H. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/31/2007:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvn:rnConRoe1333-DVI/H.:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1144034/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
