At least the recommended driver should be changed from hpcups to hpijs
if the bug in hpcups cannot be fixed. Otherwise, it seems every update
resets the driver to hpcups.
** Changed in: hplip
Status: New => Confirmed
** Summary changed:
- HP Officejet Pro K550 fails to print in Ubuntu 12.04 - Resolved
+ HP Officejet Pro K550 fails to print in Ubuntu 12.04
** Also affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Summary changed:
- HP Officejet Pro K550 fails to print in Ubuntu 12.04
+ HP Officejet Pro K550 fails to print in Ubuntu
** Description changed:
I am having an issue with an Officejet Pro K550:
1) Issue started under Ubuntu 11.04
2) Under Ubuntu 10.10 on same laptop printer work's fine
3) Currently running latest hplip updates under 12.04
4) And I have HP Device Manager installed and working.
When attempting to print or run a test print - job starts and always
gets an inch or two down the page and then stops. Error code in HP
Device Manager is always 5012 - Device Communication Error.
I upgrade to hplip 3.12.4 and same things still happend.
I have never logged a bug under Launchpad before but I can follow
technical instructions if laid out clearly.
Looking forward to a response.
+
+ Update:
+ Also happens in 12.10 and 13.04
** Changed in: hplip (Ubuntu)
Importance: Undecided => Low
** Changed in: hplip (Ubuntu)
Status: New => Confirmed
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/981473
Title:
HP Officejet Pro K550 fails to print in Ubuntu
Status in HP Linux Imaging and Printing:
Confirmed
Status in “hplip” package in Ubuntu:
Confirmed
Bug description:
I am having an issue with an Officejet Pro K550:
1) Issue started under Ubuntu 11.04
2) Under Ubuntu 10.10 on same laptop printer work's fine
3) Currently running latest hplip updates under 12.04
4) And I have HP Device Manager installed and working.
When attempting to print or run a test print - job starts and always
gets an inch or two down the page and then stops. Error code in HP
Device Manager is always 5012 - Device Communication Error.
I upgrade to hplip 3.12.4 and same things still happend.
I have never logged a bug under Launchpad before but I can follow
technical instructions if laid out clearly.
Looking forward to a response.
Update:
Also happens in 12.10 and 13.04
To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions
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