At least the recommended driver should be changed from hpcups to hpijs if the bug in hpcups cannot be fixed. Otherwise, it seems every update resets the driver to hpcups.
** Changed in: hplip Status: New => Confirmed ** Summary changed: - HP Officejet Pro K550 fails to print in Ubuntu 12.04 - Resolved + HP Officejet Pro K550 fails to print in Ubuntu 12.04 ** Also affects: hplip (Ubuntu) Importance: Undecided Status: New ** Summary changed: - HP Officejet Pro K550 fails to print in Ubuntu 12.04 + HP Officejet Pro K550 fails to print in Ubuntu ** Description changed: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. + + Update: + Also happens in 12.10 and 13.04 ** Changed in: hplip (Ubuntu) Importance: Undecided => Low ** Changed in: hplip (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Confirmed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp