** Description changed:
[Impact]
Apport is disabled in the release itself, so this hook should not be getting
triggered at all. However, for some users it does. This wouldn't be a big
deal, except it also gets triggered in cases where no GPU lockup was
experienced (aka False GPU lockups - bug #983640), which gives poor user
experience.
[Development Fix]
Since we want any and all GPU lockup reports in the development release, we
leave things as they are, and focus on getting a targeted fix to just #983640.
[Stable Fix]
Since we don't intend for the GPU lockup hook to be run at all, whether or
not Apport is enabled, in the stable release we forcefully disable the udev
hook entirely.
If someone does specifically want this enabled, they'd need to also
manually enable apport and so forth, in addition to re-enabling this
udev rule. But I think it'd probably be easier for these people to just
manually collect the gpu dump and dmesg directly, so don't expect anyone
to need the script.
+ A duplicate udev rule calling the gpu lockup apport hook has been
+ installed by xserver-xorg-video-intel. Since the hook has been moved to
+ xdiagnose, this extra rule is redundant and should be dropped from the
+ package. Indeed, I believe this second hook is the cause of the false
+ gpu lockup reports (the hook in xdiagnose was already fixed to not file
+ these.)
+
[Test Case]
The issues have been strange corner case problems that seem to be highly
hardware-specific, and not synthetically reproducible.
- 1. On affected hardware, boot into a regular user session normally
+
+ 1. To verify the apport hook has been properly changed, do:
+
+ grep apport-gpu-error /lib/udev/rules.d/*
+
+ Expected Behavior: A single, commented-out line is printed
+ Broken Behavior: Multiple lines printed, or the line is not commented out.
+
+ 2. On affected hardware, boot into a regular user session normally
Expected Behavior: No apport popups about GPU lockups
Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing
of the sort had actually happened.
+
[Regression Potential]
None really, as this is just disabling functionality we don't need enabled in
the release.
The class of regressions to watch for with this would be udev-related
problems, or odd apport behaviors. But I don't think anything untoward
is remotely likely to happen.
[Original Report]
I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think
the chipset is GM45 something. I am quite fresh on linux operation system. I do
not know how could I solve this problem. It seems not only me have this problem.
I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every
time I enter the ubuntu, I will notify me this problem for 4-5 times.
It say "sorry, Ubuntu 12.04 has experienced an internal error". the
detail are as follows:
ExecutablePath
/usr/share/apport/apport-gpu-error-intel.py
Package
xserver-xorg-xideo-intel2:2.17.0-1ubuntu4
ProblemType
Crash
Title
[gm45] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00100000
ApportVerion
2.0.1-0ubuntu7
Architecture
amd64
.........
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xdiagnose 2.5
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
CompizPlugins:
[core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041)
terminated with status 1
Date: Thu May 10 14:30:41 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:02cf]
Subsystem: Dell Device [1028:02cf]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
MachineType: Dell Inc. Inspiron 1440
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic
root=UUID=dd6a65d6-fbb6-46ab-9fd5-1a1c48907d47 ro quiet splash vt.handoff=7
SourcePackage: xdiagnose
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/29/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K138P
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd07/29/2009:svnDellInc.:pnInspiron1440:pvr:rvnDellInc.:rn0K138P:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1440
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.7.8-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu35
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati
1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:0.0.16+git20111201+b5534a1-1build2
** Also affects: xserver-xorg-video-intel (Ubuntu Quantal)
Importance: Undecided
Status: New
** Also affects: xdiagnose (Ubuntu Quantal)
Importance: Undecided
Status: New
** Also affects: xserver-xorg-video-intel (Ubuntu Raring)
Importance: Undecided
Status: New
** Also affects: xdiagnose (Ubuntu Raring)
Importance: High
Status: Won't Fix
** Changed in: xdiagnose (Ubuntu Quantal)
Status: New => Fix Released
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/997470
Title:
apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Status in “xdiagnose” package in Ubuntu:
Won't Fix
Status in “xserver-xorg-video-intel” package in Ubuntu:
New
Status in “xdiagnose” source package in Precise:
Fix Released
Status in “xserver-xorg-video-intel” source package in Precise:
New
Status in “xdiagnose” source package in Quantal:
Fix Released
Status in “xserver-xorg-video-intel” source package in Quantal:
New
Status in “xdiagnose” source package in Raring:
Won't Fix
Status in “xserver-xorg-video-intel” source package in Raring:
New
Bug description:
[Impact]
Apport is disabled in the release itself, so this hook should not be getting
triggered at all. However, for some users it does. This wouldn't be a big
deal, except it also gets triggered in cases where no GPU lockup was
experienced (aka False GPU lockups - bug #983640), which gives poor user
experience.
[Development Fix]
Since we want any and all GPU lockup reports in the development release, we
leave things as they are, and focus on getting a targeted fix to just #983640.
[Stable Fix]
Since we don't intend for the GPU lockup hook to be run at all, whether or
not Apport is enabled, in the stable release we forcefully disable the udev
hook entirely.
If someone does specifically want this enabled, they'd need to also
manually enable apport and so forth, in addition to re-enabling this
udev rule. But I think it'd probably be easier for these people to
just manually collect the gpu dump and dmesg directly, so don't expect
anyone to need the script.
A duplicate udev rule calling the gpu lockup apport hook has been
installed by xserver-xorg-video-intel. Since the hook has been moved
to xdiagnose, this extra rule is redundant and should be dropped from
the package. Indeed, I believe this second hook is the cause of the
false gpu lockup reports (the hook in xdiagnose was already fixed to
not file these.)
[Test Case]
The issues have been strange corner case problems that seem to be highly
hardware-specific, and not synthetically reproducible.
1. To verify the apport hook has been properly changed, do:
grep apport-gpu-error /lib/udev/rules.d/*
Expected Behavior: A single, commented-out line is printed
Broken Behavior: Multiple lines printed, or the line is not commented out.
2. On affected hardware, boot into a regular user session normally
Expected Behavior: No apport popups about GPU lockups
Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing
of the sort had actually happened.
[Regression Potential]
None really, as this is just disabling functionality we don't need enabled in
the release.
The class of regressions to watch for with this would be udev-related
problems, or odd apport behaviors. But I don't think anything
untoward is remotely likely to happen.
[Original Report]
I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think
the chipset is GM45 something. I am quite fresh on linux operation system. I do
not know how could I solve this problem. It seems not only me have this problem.
I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every
time I enter the ubuntu, I will notify me this problem for 4-5 times.
It say "sorry, Ubuntu 12.04 has experienced an internal error". the
detail are as follows:
ExecutablePath
/usr/share/apport/apport-gpu-error-intel.py
Package
xserver-xorg-xideo-intel2:2.17.0-1ubuntu4
ProblemType
Crash
Title
[gm45] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00100000
ApportVerion
2.0.1-0ubuntu7
Architecture
amd64
.........
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xdiagnose 2.5
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
CompizPlugins:
[core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041)
terminated with status 1
Date: Thu May 10 14:30:41 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:02cf]
Subsystem: Dell Device [1028:02cf]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
MachineType: Dell Inc. Inspiron 1440
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic
root=UUID=dd6a65d6-fbb6-46ab-9fd5-1a1c48907d47 ro quiet splash vt.handoff=7
SourcePackage: xdiagnose
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/29/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K138P
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd07/29/2009:svnDellInc.:pnInspiron1440:pvr:rvnDellInc.:rn0K138P:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1440
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.7.8-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu35
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati
1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:0.0.16+git20111201+b5534a1-1build2
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