Uploaded a new fixed package to quantal-proposed, this time using the improved logrotate script. As soon as the package gets approved it will be available for testing and a comment with instructions will be posted here. Please test it and give us feedback as your feedback is required to make the package an official update.
SRU Team: debdiff is attached. ** Patch added: "cups_1.6.1-0ubuntu11.3_1.6.1-0ubuntu11.4.debdiff" https://bugs.launchpad.net/ubuntu/quantal/+source/cups/+bug/1086019/+attachment/3651525/+files/cups_1.6.1-0ubuntu11.3_1.6.1-0ubuntu11.4.debdiff ** Description changed: Every day I get a 'System Problem Detected' dialog that says that cupsd has crashed. The symptom is similar to the one described in bug 1034045. I expected this would be fixed by cups 1.6.1-0ubuntu11, but I have that version installed and the errors persist. The test case in bug 1034045 does not result in an immediate crash of cupsd. Specifically, this does not produce a crash on my system: 1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash' 2. Run 'sudo service cupsd restart' 3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown). [IMPACT] For CUPS users who activate the "Show printers shared by other systems" in the server settings of system-config-printer or in the CUPS web interface, so that they automatically get shared remote CUPS printers - listed in print dialogs CUPS crashes regularly, typically once a day, - popping up an Apport dialog to upload the crash info to Launchpad. - Otherwise all is working correctly, there is only the annoying crash - report. + listed in print dialogs CUPS crashes regularly, typically once a day + triggered by logrotate, popping up an Apport dialog to upload the crash + info to Launchpad. Otherwise all is working correctly, there is only the + annoying crash report. [TESTCASE] Activate "Show printers shared by other systems" in the server settings of system-config-printer or run the command cupsctl --remote-printers I am not sure whether there must be actually a remote printer to trigger the crash. So on another computer in the same local network (or on a virtual machine if you do not have a second computer) create a CUPS queue and share it. Activate "Published shared printers connected to this system" in the server settings of system-config-printer or run the command cupsctl --share-printers on that computer. Now observe for some days. Probably you will get a crash report once a day. - With the proposed package these crash reports are suppressed. CUPS is - still crashing once a day, but Upstart restarts it and no crash report - appears. So the system appears to behave normally. The crash is of no - harm, it is probably triggered by cron job action during the night and - due to Upstart restarting CUPS CUPS is always present. Printing does not - trigger the crash, so print jobs are always executed correctly. + With the proposed package the logrotate script is improved to not take a + way log files from CUPS while it is running. It stops CUPS, moves the + log files, and after that starts CUPS again. This way CUPS stops + crashing during the logrotate once a day, so the system will behave + normally now. Printing does not trigger the crash, so print jobs are + always executed correctly. [Regression Potential] - None. No change in any executable which could cause a regression. Only - disadvantage is that not yet discovered crashes for other reasons do not - get visible. + None. No change in any executable which could cause a regression. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11 ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature' Uname: Linux 3.6.3-030603-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.6.1-0ubuntu6 Architecture: amd64 CupsErrorLog: Date: Mon Dec 3 10:49:54 2012 InstallationDate: Installed on 2010-09-17 (808 days ago) InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1) KernLog: Dec 3 10:41:14 steve-laptop kernel: [71466.813974] type=1400 audit(1354549274.550:29): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=15433 comm="apparmor_parser" Dec 3 10:41:14 steve-laptop kernel: [71466.814450] type=1400 audit(1354549274.550:30): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=15433 comm="apparmor_parser" MachineType: Apple Inc. MacBookPro3,1 MarkForUpload: True Papersize: letter ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.6.3-030603-generic root=UUID=4b3d81ed-fb5d-4946-97c0-ec537e1bfa3f ro quiet splash SourcePackage: cups UpgradeStatus: Upgraded to quantal on 2012-08-07 (118 days ago) dmi.bios.date: 03/05/08 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP31.88Z.0070.B07.0803051658 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Mac-F4238BC8 dmi.board.vendor: Apple Inc. dmi.board.version: PVT dmi.chassis.asset.tag: Asset Tag# dmi.chassis.type: 2 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-F4238BC8 dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8: dmi.product.name: MacBookPro3,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1086019 Title: cupsd crashes regularly (daily) Status in “cups” package in Ubuntu: Fix Released Status in “cups-filters” package in Ubuntu: Fix Released Status in “cups” source package in Quantal: In Progress Status in “cups-filters” source package in Quantal: Invalid Bug description: Every day I get a 'System Problem Detected' dialog that says that cupsd has crashed. The symptom is similar to the one described in bug 1034045. I expected this would be fixed by cups 1.6.1-0ubuntu11, but I have that version installed and the errors persist. The test case in bug 1034045 does not result in an immediate crash of cupsd. Specifically, this does not produce a crash on my system: 1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash' 2. Run 'sudo service cupsd restart' 3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown). [IMPACT] For CUPS users who activate the "Show printers shared by other systems" in the server settings of system-config-printer or in the CUPS web interface, so that they automatically get shared remote CUPS printers listed in print dialogs CUPS crashes regularly, typically once a day triggered by logrotate, popping up an Apport dialog to upload the crash info to Launchpad. Otherwise all is working correctly, there is only the annoying crash report. [TESTCASE] Activate "Show printers shared by other systems" in the server settings of system-config-printer or run the command cupsctl --remote-printers I am not sure whether there must be actually a remote printer to trigger the crash. So on another computer in the same local network (or on a virtual machine if you do not have a second computer) create a CUPS queue and share it. Activate "Published shared printers connected to this system" in the server settings of system-config- printer or run the command cupsctl --share-printers on that computer. Now observe for some days. Probably you will get a crash report once a day. With the proposed package the logrotate script is improved to not take a way log files from CUPS while it is running. It stops CUPS, moves the log files, and after that starts CUPS again. This way CUPS stops crashing during the logrotate once a day, so the system will behave normally now. Printing does not trigger the crash, so print jobs are always executed correctly. [Regression Potential] None. No change in any executable which could cause a regression. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11 ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature' Uname: Linux 3.6.3-030603-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.6.1-0ubuntu6 Architecture: amd64 CupsErrorLog: Date: Mon Dec 3 10:49:54 2012 InstallationDate: Installed on 2010-09-17 (808 days ago) InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1) KernLog: Dec 3 10:41:14 steve-laptop kernel: [71466.813974] type=1400 audit(1354549274.550:29): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=15433 comm="apparmor_parser" Dec 3 10:41:14 steve-laptop kernel: [71466.814450] type=1400 audit(1354549274.550:30): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=15433 comm="apparmor_parser" MachineType: Apple Inc. MacBookPro3,1 MarkForUpload: True Papersize: letter ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.6.3-030603-generic root=UUID=4b3d81ed-fb5d-4946-97c0-ec537e1bfa3f ro quiet splash SourcePackage: cups UpgradeStatus: Upgraded to quantal on 2012-08-07 (118 days ago) dmi.bios.date: 03/05/08 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP31.88Z.0070.B07.0803051658 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Mac-F4238BC8 dmi.board.vendor: Apple Inc. dmi.board.version: PVT dmi.chassis.asset.tag: Asset Tag# dmi.chassis.type: 2 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-F4238BC8 dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8: dmi.product.name: MacBookPro3,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. 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