On the BizHub unit referenced in the above Ghostscript bug, investigation by KonicaMinolta UK suggested that this was a firmware bug which has been addressed in the most recent revisions - I've yet to receive confirmation from the user on that, but KM were unable to reproduce the crash on their own test units with up to date firmware.
The first step should really be to arrange a firmware update. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ghostscript in Ubuntu. https://bugs.launchpad.net/bugs/1053443 Title: Unable to print to Konica Minolta C552DS printer - job history Status in GS-GPL - GPL Ghostscript: Unknown Status in “cups-filters” package in Ubuntu: Incomplete Status in “ghostscript” package in Ubuntu: Incomplete Bug description: I like to do some beta testing on my personal computer. I had the KM C552DS network printer installed and working with Cups 1.5.2 in 12.04; however, after upgrading to 12.10 and cups 1.6.1 the printer does not work. In fact when I send the test page (using ipp://192.168.1.50/ipp) it causes the copier to power off and then it comes right back on. I thought it might be related to the job history error but was not able to get ipp14://192.168.1.50/ipp to work either (it said it could not find the printer). In any case, I figured I would report these errors and hope that things get improved in the cups package. Let me know how I can be of help. Peace - Anthony p.s. - I also noticed some corruption in the printer status and I'll add a couple screenshots so that you can see that strange behavior. From the /var/log/cups/error.log: E [19/Sep/2012:16:44:49 -0600] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"! W [19/Sep/2012:16:45:30 -0600] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_copies W [19/Sep/2012:16:45:30 -0600] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_copies W [19/Sep/2012:16:45:45 -0600] copies: Printer does not provide REQUIRED job history. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu6 ProcVersionSignature: Ubuntu 3.5.0-15.22-generic 3.5.4 Uname: Linux 3.5.0-15-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.5.2-0ubuntu4 Architecture: amd64 CupsErrorLog: W [20/Sep/2012:08:30:33 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'KMC552DS-Gray..' already exists W [20/Sep/2012:08:30:33 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'KMC552DS-CMYK..' already exists W [20/Sep/2012:08:30:33 -0600] CreateDevice failed: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-KMC552DS' already exists W [20/Sep/2012:08:30:33 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'ML-2510-Series-Gray..' already exists W [20/Sep/2012:08:30:33 -0600] CreateDevice failed: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-ML-2510-Series' already exists Date: Thu Sep 20 08:34:04 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301) Lpstat: p11-kit: duplicate configured module: gnome-keyring.module: /usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so device for KMC552DS: ipp://192.168.1.50/ipp device for ML-2510-Series: usb://Samsung/ML-2510%20Series?serial=3V61BKEQ340232J. MachineType: Dell Inc. XPS M1330 Papersize: letter PpdFiles: KMC552DS: KONICA MINOLTA C652SeriesPS(P) ML-2510-Series: Samsung ML-2510, 2.0.0 ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic root=UUID=34ee27b2-08ed-439c-8eb5-ea16e76f31ec ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to quantal on 2012-09-18 (1 days ago) dmi.bios.date: 12/26/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd12/26/2008:svnDellInc.:pnXPSM1330:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: XPS M1330 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.6.1-0ubuntu1 Architecture: amd64 DistroRelease: Ubuntu 12.10 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301) Lpstat: device for c552d2: ipp14://192.168.1.50/ipp device for ML-2510-Series: usb://Samsung/ML-2510%20Series?serial=3V61BKEQ340232J. MachineType: Dell Inc. XPS M1330 NonfreeKernelModules: nvidia Package: cups 1.6.1-0ubuntu10 PackageArchitecture: amd64 Papersize: letter PpdFiles: ML-2510-Series: Samsung ML-2510, 2.0.0 c552d2: KONICA MINOLTA C652SeriesPS(P) ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=34ee27b2-08ed-439c-8eb5-ea16e76f31ec ro quiet splash ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=34ee27b2-08ed-439c-8eb5-ea16e76f31ec ro quiet splash ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5 Tags: quantal package-from-proposed running-unity Uname: Linux 3.5.0-17-generic x86_64 UpgradeStatus: Upgraded to quantal on 2012-09-18 (18 days ago) UserGroups: adm cdrom dip lpadmin mysql plugdev sambashare sudo vboxusers dmi.bios.date: 12/26/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd12/26/2008:svnDellInc.:pnXPSM1330:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: XPS M1330 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gs-gpl/+bug/1053443/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
