Looks like this bug affects both existing accounts and the creation of new ones. After upgrading from 12.10 to 13.04, the only client working for me was Google. My other existing accounts for AIM, Yahoo and ICQ did not appear to be working. I decided to remove my AIM account and re-add it. Like the others above, the login details screen is blank.
Wish I hadn't upgraded my work computer now. I use IM extensively to keep in touch with co-workers and clients. I've been in the dark since upgrading. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1159411 Title: Some online accounts cannot be added Status in “gnome-control-center” package in Ubuntu: Confirmed Bug description: ******************** HOW TO REPRODUCE ******************** 1. Go to "System settings -> Online accounts". 2. Select to add a "AIM" new account. 3. Click on the "done" button. *********** BEHAVIOUR *********** - EXPECTED: An account to be created. - REAL: No account is added, because the screen for entering the information is never shown. ****************** RELEVANT DETAILS ****************** - It affects AIM, Salut, Jabber and Yahoo! accounts. - AIM and Yahoo!' never work. - Salut and Jabber' work a few times, not clear when they do. ProblemType: Crash DistroRelease: Ubuntu 13.04 Package: gnome-control-center 1:3.6.3-0ubuntu16 ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4 Uname: Linux 3.8.0-14-generic x86_64 ApportVersion: 2.9.2-0ubuntu2 Architecture: amd64 Date: Sun Mar 24 14:08:46 2013 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2013-03-23 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130323) MarkForUpload: True ProcCmdline: gnome-control-center ProcEnviron: SHELL=/bin/bash XDG_RUNTIME_DIR=<set> PATH=(custom, no user) LANG=es_ES.UTF-8 SegvAnalysis: Segfault happened at: 0x7f8c10069809 <empathy_account_widget_apply_and_log_in+9>: mov 0x38(%rdi),%rax PC (0x7f8c10069809) ok source "0x38(%rdi)" (0x00000038) not located in a known VMA region (needed readable region)! destination "%rax" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: gnome-control-center StacktraceTop: empathy_account_widget_apply_and_log_in () from /usr/lib/empathy/libempathy-gtk-3.6.4.so g_cclosure_marshal_VOID(int0_t, void) () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 g_signal_emit () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 Title: gnome-control-center crashed with SIGSEGV in empathy_account_widget_apply_and_log_in() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo XsessionErrors: (gnome-terminal:2352): Vte-2.90-WARNING **: No se pueden convertir caracteres de UTF-8 a actual. (gnome-terminal:2352): Gtk-WARNING **: Unknown property: GtkHScale.update-policy (process:31025): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed usr_lib_gnome-control-center: activity-log-manager-control-center 0.9.4-0ubuntu6.1 deja-dup 25.5-0ubuntu1 gnome-control-center-signon 0.1.4-0ubuntu1 gnome-control-center-unity 1.2daily13.02.15-0ubuntu1 indicator-datetime 12.10.3daily13.03.07-0ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1159411/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

