Hi Ron Bakker, Please let us know steps to reproduce.
Some time this issue is happening in latest distro's with gnome environment due to GTK+ theme. Try changing the theme to other than GTK+. Steps to change the theme:- 1) install qt4-config package 2) run "qtconfig" command and change theme other than (GTK+ or Default-->GTK+) 3) Save "File-->Save" and exit 4) Reboot system Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168014 Title: systray.py crashed with SIGSEGV in bytearray_extend.part.19() Status in HP Linux Imaging and Printing: New Status in “hplip” package in Ubuntu: New Bug description: Is in Xubuntu 13.04 daily from 11 april ! ProblemType: Crash DistroRelease: Ubuntu 13.04 Package: hplip-data 3.13.3-1 ProcVersionSignature: Ubuntu 3.8.0-17.27-generic 3.8.6 Uname: Linux 3.8.0-17-generic x86_64 ApportVersion: 2.9.2-0ubuntu5 Architecture: amd64 CupsErrorLog: E [11/Apr/2013:16:57:13 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"! E [11/Apr/2013:17:24:12 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"! W [11/Apr/2013:17:24:26 +0200] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_Photosmart_B110 W [11/Apr/2013:17:24:26 +0200] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_Photosmart_B110 Date: Thu Apr 11 17:23:16 2013 ExecutablePath: /usr/share/hplip/systray.py InstallationDate: Installed on 2013-04-11 (0 days ago) InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130411) InterpreterPath: /usr/bin/python2.7 Lpstat: device for Photosmart_B110: hp:/net/Photosmart_B110_series?zc=HP80EEC8 MachineType: Acer Aspire 5535 MarkForUpload: True PackageArchitecture: all Papersize: a4 PpdFiles: Photosmart_B110: HP Photosmart b110 Series, hpcups 3.13.3 ProcCmdline: /usr/bin/python /usr/bin/hp-systray -x ProcEnviron: PATH=(custom, user) XDG_RUNTIME_DIR=<set> LANG=nl_NL.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-17-generic root=UUID=2e1fd5b2-4f3e-400e-9e15-5555c3440018 ro quiet splash vt.handoff=7 SegvAnalysis: Segfault happened at: 0x52f06d: mov 0x10(%rax),%rdi PC (0x0052f06d) ok source "0x10(%rax)" (0x00000010) not located in a known VMA region (needed readable region)! destination "%rdi" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: hplip StacktraceTop: gtk_widget_get_direction () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 ?? () from /usr/lib/x86_64-linux-gnu/gtk-2.0/2.10.0/engines/libpixmap.so ?? () from /usr/lib/x86_64-linux-gnu/gtk-2.0/2.10.0/engines/libpixmap.so ?? () from /usr/lib/x86_64-linux-gnu/libQtGui.so.4 QGtkStyle::drawPrimitive(QStyle::PrimitiveElement, QStyleOption const*, QPainter*, QWidget const*) const () from /usr/lib/x86_64-linux-gnu/libQtGui.so.4 Title: systray.py crashed with SIGSEGV in gtk_widget_get_direction() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 11/04/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.04 dmi.board.name: Aspire 5535 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.04:bd11/04/2008:svnAcer:pnAspire5535:pvr0100:rvnAcer:rnAspire5535:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Aspire 5535 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168014/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
