Thanks for the information, the random characters at the end of the buddy name seem to be what's hurting us here. It seems that sender may contain too much information, looks like where the message originated from. Originally it was using purple_buddy_get_name() instead of sender, but for all the protocols I tested, these were the same, so went with sender instead.
Attaching a debdiff with the minor change of using purple_buddy_get_name() if possible, and if not falling back to sender. But since I can't reproduce this easily, I don't know whether this will fix your issue or not (it works equivalently on the protocols I'm using). For ease of testing, I pushed the change to ppa:jconti/gnome3 , it should build in a few hours. You don't necessarily have to add the ppa to test it, just downloading the deb and installing will work (or rebuild with the attached debdiff if you prefer). If it doesn't fix the issue, I would be interested in seeing what the new buddy ids look like. ** Patch added: "pidgin-libnotify_use-buddy-name.debdiff" https://bugs.launchpad.net/ubuntu/+source/pidgin-libnotify/+bug/1175537/+attachment/3682414/+files/pidgin-libnotify_use-buddy-name.debdiff -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pidgin-libnotify in Ubuntu. https://bugs.launchpad.net/bugs/1175537 Title: Stuck notifications (unable to clear them) Status in “pidgin-libnotify” package in Ubuntu: Confirmed Bug description: There is no way how to clear all notifications for incoming messages at once. I have to click every single notification for every message received. This also means that every message (even from single contact) creates item in message notifications menu. "Clear" menu item is not working. I am using Ubuntu 13.04 with package pidgin-libnotify 0.14-9ubuntu1. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pidgin-libnotify/+bug/1175537/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

