Thank you for taking the time to report this bug and helping to make
Ubuntu better. Could you please try to obtain a backtrace by following
the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs? Also,
please answer these questions:
Is this crash reproducible? If so, which are the steps that lead to it?
Which Flash package do you have installed?
Which Java package do you have installed?
Which Firefox and Thunderbird extensions do you have installed?
This will greatly aid us in tracking down your problem.
** Tags added: raring regression-release
** Package changed: ubuntu => firefox (Ubuntu)
** Also affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Summary changed:
- 13.04 (raring) system crash with Firefox or Thunderbird
+ System crashes when starting Firefox and/or Thunderbird
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1176062
Title:
System crashes when starting Firefox and/or Thunderbird
Status in “firefox” package in Ubuntu:
Incomplete
Status in “thunderbird” package in Ubuntu:
Incomplete
Bug description:
When starting up either Firefox or Thunderbird,the system freezes.
First the cursor usually freezes and no input is possible, but the
desktop display remains, sometimes for a few seconds. Then a pattern
of horizontal bars appears on the screen. The bars are about two or
three inches wide and about an eighth of an inch high, in various
shades of color or black and white. Each thin horizontal bar looks
like it is a sliver copied from the display picture that existed on
the screen before the crash.
System almost always crashes when I click on an e-mail link in
Thunderbird, as soon as the system attempts to start up the Firefox
browser.
System frequently crashes if I attempt to start up either Firefox or
Thunderbird after I have previously run the other application. So, if
I run Thunderbird and close it, then try to run Firefox, a crash
occurs. Or if I run Firefox and close it, then try to run Thunderbird,
I get a crash.
System occasionally crashes the first time I try to run either Firefox
or Thunderbird, even when I have never opened either application
previously during the session.
Basically, I can only use either Firefox or Thunderbird once, or
sometimes twice, per session, before the system freezes and requires a
cold boot.
System crashed after leaving it for a few hours. The screen saver
blanked out the screen by that time, I move the cursor, the
application I had been using appeared briefly (it was a Sudoko game I
had been playing a few hours earlier), then the lines appeared in its
place and the system froze.
Pressing Alt+SysRq+1 followed by Alt+SysRq+t does nothing. It is a
total system freeze and requires a cold boot.
Problem began after installing upgrade to Ubuntu 13.04 (raring).
My system is:
Ubuntu 13.04 (raring)
Gnome 3.6.3
Kernel 3.8.0-19 generic
GCC Version 1.13.3
CPU Athentic AMD
Model AMD Athlon 7850 Dual-Core
Graphics Card: NVIDIA C61 (GeForce 7025 / nForce 630a)
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