Public bug reported: Printer was previously working on a different machine and 12.10 32 bit
Followed instructions from https://wiki.ubuntu.com/DebuggingPrintingProblems (output attached) lsusb: Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 005 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 003: ID 04e8:61b3 Samsung Electronics Co., Ltd Bus 002 Device 005: ID 04a9:2759 Canon, Inc. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: cups 1.6.2-1ubuntu5 ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11 Uname: Linux 3.8.0-22-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 Date: Wed May 29 09:12:19 2013 InstallationDate: Installed on 2013-05-25 (3 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) Lpstat: device for Canon-MF3010: cnusb:/dev/usb/lp0 device for MF3010: usb://Canon/MF3010?serial=0117O0002FD6&interface=1 MachineType: System manufacturer System Product Name MarkForUpload: True Papersize: a4 PpdFiles: MF3010: Canon MF3010 ver.2.6 Canon-MF3010: Canon MF3010 ver.2.6 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic root=UUID=9d072ad7-70f3-410c-ab6d-c5a28135c524 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/03/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3401 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P9X79 WS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: PCS dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3401:bd01/03/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP9X79WS:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug raring ** Attachment added: "Output of debugging tests" https://bugs.launchpad.net/bugs/1185309/+attachment/3689542/+files/canon%20tests -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1185309 Title: Printer MF3010 reports not connected Status in “cups” package in Ubuntu: New Bug description: Printer was previously working on a different machine and 12.10 32 bit Followed instructions from https://wiki.ubuntu.com/DebuggingPrintingProblems (output attached) lsusb: Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 005 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 003: ID 04e8:61b3 Samsung Electronics Co., Ltd Bus 002 Device 005: ID 04a9:2759 Canon, Inc. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: cups 1.6.2-1ubuntu5 ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11 Uname: Linux 3.8.0-22-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 Date: Wed May 29 09:12:19 2013 InstallationDate: Installed on 2013-05-25 (3 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) Lpstat: device for Canon-MF3010: cnusb:/dev/usb/lp0 device for MF3010: usb://Canon/MF3010?serial=0117O0002FD6&interface=1 MachineType: System manufacturer System Product Name MarkForUpload: True Papersize: a4 PpdFiles: MF3010: Canon MF3010 ver.2.6 Canon-MF3010: Canon MF3010 ver.2.6 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic root=UUID=9d072ad7-70f3-410c-ab6d-c5a28135c524 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/03/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3401 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P9X79 WS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: PCS dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3401:bd01/03/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP9X79WS:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1185309/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
