Install the xdiagnose package and then please run 'apport-collect 1186800' after triggering the blank screen.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1186800 Title: Video goes blank and system hangs (using an old kernel fix it) Status in “xserver-xorg-video-intel” package in Ubuntu: New Bug description: I'm on a very old Dell C400 P3 866 with 768mb ram which still works rock solid. I've upgraded this system from Lubuntu 12.10 to 13.04 but with every kernel above V3.6.11 (took from mainline ubuntu) system hangs randomly. I tried to install Intel video drivers from https://01.org/linuxgraphics/ (Intel(R) Linux* Graphics Installer version 1.0.1 for Ubuntu* 13.04 (32-bit)) but this did not solve the problem. I'm not sure if is driver or kernel related since on the last release change the drivers curiously works using kernel V3.9 but before revert to this release I would like to help to find a solution. uname -r 3.8.0-23-generic lsb_release -rd Description: Ubuntu 13.04 Release: 13.04 apt-cache policy xserver-xorg-video-intel xserver-xorg-video-intel: Installed: 2:2.21.6-0ubuntu4 Candidate: 2:2.21.6-0ubuntu4 Version table: *** 2:2.21.6-0ubuntu4 0 500 http://archive.ubuntu.com/ubuntu/ raring/main i386 Packages 100 /var/lib/dpkg/status lspci -k 00:02.0 VGA compatible controller: Intel Corporation 82830M/MG Integrated Graphics Controller (rev 04) Subsystem: Dell Device 00c8 Kernel driver in use: i915 Kernel modules: intelfb, i915 00:02.1 Display controller: Intel Corporation 82830M/MG Integrated Graphics Controller Subsystem: Dell Device 00c8 Kernel modules: i915 hwinfo --gfxcard > hal.1: read hal dataprocess 2789: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/dbus-errors.c line 282. This is normally a bug in some application using the D-Bus library. libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files 09: PCI 02.0: 0300 VGA compatible controller (VGA) [Created at pci.318] Unique ID: _Znp.bU4liPq1bBD SysFS ID: /devices/pci0000:00/0000:00:02.0 SysFS BusID: 0000:00:02.0 Hardware Class: graphics card Model: "Intel i830" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x3577 "i830" SubVendor: pci 0x1028 "Dell" SubDevice: pci 0x00c8 Revision: 0x04 Driver: "i915" Driver Modules: "drm" Memory Range: 0xe0000000-0xe7ffffff (ro,non-prefetchable) Memory Range: 0xf4f80000-0xf4ffffff (rw,non-prefetchable) IRQ: 11 (737 events) Module Alias: "pci:v00008086d00003577sv00001028sd000000C8bc03sc00i00" Driver Info #0: XFree86 v4 Server Module: intel Driver Info #1: XFree86 v4 Server Module: intel 3D Support: yes Extensions: dri Config Status: cfg=new, avail=yes, need=no, active=unknown 10: PCI 02.1: 0380 Display controller [Created at pci.318] Unique ID: ruGf.XE0Ix0G1vD2 SysFS ID: /devices/pci0000:00/0000:00:02.1 SysFS BusID: 0000:00:02.1 Hardware Class: graphics card Model: "Intel i830" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x3577 "i830" SubVendor: pci 0x1028 "Dell" SubDevice: pci 0x00c8 Memory Range: 0xd8000000-0xdfffffff (ro,non-prefetchable) Memory Range: 0xf4f00000-0xf4f7ffff (rw,non-prefetchable) Module Alias: "pci:v00008086d00003577sv00001028sd000000C8bc03sc80i00" Driver Info #0: XFree86 v4 Server Module: intel Driver Info #1: XFree86 v4 Server Module: intel 3D Support: yes Extensions: dri Config Status: cfg=new, avail=yes, need=no, active=unknown Primary display adapter: #9 Note: I was able to replicate this bug trying to install directly from Lubuntu 13.04 live cd. I can't complete the installation. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xserver-xorg-video-intel 2:2.21.6-0ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-23.34-generic 3.8.11 Uname: Linux 3.8.0-23-generic i686 ApportVersion: 2.9.2-0ubuntu8 Architecture: i386 Date: Sun Jun 2 17:16:56 2013 InstallationDate: Installed on 2013-05-29 (3 days ago) InstallationMedia: Lubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017) MarkForUpload: True SourcePackage: xserver-xorg-video-intel UpgradeStatus: Upgraded to raring on 2013-06-02 (0 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1186800/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
