Launchpad has imported 9 comments from the remote bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=777728.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.

------------------------------------------------------------------------
On 2012-07-26T15:01:39+00:00 Martin-anderson-h wrote:

Created attachment 646142
Excessive Thunderbird.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 
Firefox/13.0.1
Build ID: 20120614114901

Steps to reproduce:

Selected multiple emails (about 30) and tried to move them to another
folder. This is completely repeatable.


Actual results:

cpu went up to 98-99% for several minutes, timer showing, nothing
obviously happening


Expected results:

selected emails should have moved to other folder

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/14

------------------------------------------------------------------------
On 2012-07-26T17:13:37+00:00 Vseerror wrote:

no messages moved?
is this imap folder to imap folder?  how big is the target folder?

Thunderbird 14 worked? 
Does safe mode work? http://support.mozillamessaging.com/en-US/kb/safe-mode

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/15

------------------------------------------------------------------------
On 2012-07-26T17:35:40+00:00 Martin-anderson-h wrote:

Yes it is imap to imap, but actually that doesn't seem to matter, the
problem occurs before the move is initiated. I now have a slightly
different ways of recreating it, and perhaps more useful.

Select multiple emails over more than one page so that there is a need to 
scroll.
wait until all emails are shown selected.
click on scroll bar to move to another view of the selected documents.
the system goes hyper!

Another is to click on the delete button instead of trying to move the
scroll bar.

Bottom line is that operations (not apparently all operations) that
involve multiple selections can kick off some very intensive cpu
activity that can go on for several minutes. It doesn't happen every
time, but does seem to have something to do with the status of the
folder in which the emails are being selected - so maybe something like
re-indexing the whole folder, or compressing it on the fly, or something
like that. However there is no apparent disk activity, it's pure cpu
although the memory footprint does change up and down a bit.

Hope this helps.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/16

------------------------------------------------------------------------
On 2012-07-26T17:37:53+00:00 Martin-anderson-h wrote:

In response to your last two questions. I did not notice this problem in 14.
I did have a problem in 14 where emails were not always properly displayed when 
a new email was selected and it took forever to recover - that seems related, 
but actually that problem has gone away.

I have not tried safe mode.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/17

------------------------------------------------------------------------
On 2012-07-27T05:31:07+00:00 Acelists wrote:

Can you see if this is bug 750781 or bug 777221?

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/18

------------------------------------------------------------------------
On 2012-08-16T12:01:23+00:00 Ludovic-mozilla wrote:

Are these emails with attachments ?

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/20

------------------------------------------------------------------------
On 2012-08-16T12:03:51+00:00 Ludovic-mozilla wrote:

xref 782899

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/21

------------------------------------------------------------------------
On 2012-08-17T18:15:10+00:00 Martin-anderson-h wrote:

Yup, but I don't think this is the same problem as 782899 because there
is no memory hogging, just huge cpu hogging.

Martin

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/22

------------------------------------------------------------------------
On 2012-08-17T18:17:05+00:00 Martin-anderson-h wrote:

Is there any more data I could gather that would help resolve this one?

Martin

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/927515/comments/23


** Changed in: thunderbird
       Status: Unknown => New

** Changed in: thunderbird
   Importance: Unknown => High

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/927515

Title:
  Thunderbird stuck at 100% CPU

Status in Mozilla Thunderbird Mail and News:
  New
Status in The Ubuntu Power Consumption Project:
  Confirmed
Status in “thunderbird” package in Ubuntu:
  Triaged

Bug description:
  Just received the automatic update last night. Ever since, thunderbird is 
using 20-50% CPU constantly, according to top.
  Turned off global search and indexing to no avail.

  This is really bad for me as it's driving up the temperature of my
  laptop, runs up the fan noise and reduces battery time.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 10.0+build1-0ubuntu0.11.10.1
  ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
  Uname: Linux 3.0.0-16-generic x86_64
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  BuildID: 20120129183038
  Date: Mon Feb  6 10:44:55 2012
  EcryptfsInUse: Yes
  ProcEnviron:
   LANGUAGE=nl_NL:nl:en
   PATH=(custom, user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  Profile0Extensions: extensions.sqlite corrupt or missing
  Profile0Locales: extensions.sqlite corrupt or missing
  Profile0Plugins: pluginreg.dat isn't available
  Profile0Themes: extensions.sqlite corrupt or missing
  Profiles:
   Profile0 - LastVersion=3.0.6/20100713193322 (Out of date)
   Profile1 (Default) - LastVersion=10.0/20120129183038 (Running)
  SourcePackage: thunderbird
  UpgradeStatus: Upgraded to oneiric on 2012-02-02 (4 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/thunderbird/+bug/927515/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to