(In reply to comment #6)
> 1- When creating the account the only field is "account", no "server" field.
> 2- I edit the "connection settings" and fill in the fields.
> 3- It asks me for the password, and when filling it in it keeps on asking.
> 4- If I edit the account settings to re-check, all the settings have
> vanished; only the account is there and the rest is blank.

That sounds like several bugs. What telepathy-mission-control version is
this? Did you log out and back in (or reboot) between installing the
patched Haze and trying to use it?

Since there are no Telepathy contributors with access to a Sametime
server (as far as I know), if you want this fixed, I'm afraid you'll
need to do some debugging. Sources of information that could be useful
include:

* Empathy's Debug window (empathy-debugger)
* <https://live.gnome.org/Empathy/Debugging>
* <http://telepathy.freedesktop.org/wiki/Debugging/>
* dbus-monitor

The debug logs for both Haze and Mission Control are probably relevant.

(In reply to comment #6)
> maybe a faster / dirtier
> fix would be to add a text at the account creation screen (screenshot 1)
> with instructions to use <account>:<server> as the account name.

That'd be an Empathy feature request: Telepathy doesn't have much
control over its account creation UI. If you're giving Empathy a
protocol-specific UI for sametime anyway, you could use logic like:

* have text-entry boxes for both account and server
* if the connection manager claims to support the server parameter, send them 
as account and server
* if the connection manager does not claim to support the server parameter, 
send ${account}:${server} as the value of the 'account' parameter"

and it'd work whether Haze splits them or not.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/954918

Title:
  Missing "Server" input box for Sametime accounts

Status in Chat app, and Telepathy user interface:
  In Progress
Status in “empathy” package in Ubuntu:
  Triaged

Bug description:
  Hi,

  It is no longer possible to connect to sametime server because there
  is no "Server" input box undir Sametime accounts. This happened
  recently and according to a freedesktop.org bug report this happened
  when libpurple was upgraded from 2.10 to 2.10.1. Here is the
  explanation from the freedesktop.org bug report:

  "With the latest version of libpurple (2.10.1) a change was made to the 
Sametime
  protocol:

   + Sametime:
      - Separate "username" and "server" when adding new Sametime
        accounts

  Although at first this seems harmless and only affecting the pidgin client, it
  seems that telepathy-haze can not handle this separation. When a new account 
is
  created for Sametime, the server details are no longer displayed. Also an old
  account (that has all the details already) no longer works due to the same
  issue. Adding the missing parameter to the accounts.cfg file (mission-control)
  causes that this parameter is ignored and removed. 

  Returning to libpurple 2.10.0 resolves the issue and the server can be
  identified again when the account is created." - Raymond Wooninck

  https://bugs.freedesktop.org/show_bug.cgi?id=44631

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.3.90.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-18.29-generic 3.2.9
  Uname: Linux 3.2.0-18-generic x86_64
  ApportVersion: 1.94.1-0ubuntu2
  Architecture: amd64
  Date: Wed Mar 14 11:02:27 2012
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to precise on 2012-03-12 (1 days ago)

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