Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: hplip (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1034049
Title:
hplip Error 5012 on Kubuntu but not Lubuntu
Status in “hplip” package in Ubuntu:
Confirmed
Bug description:
I first installed this printer on a computer running Lubuntu. After a
few shenanigans getting hp-setup to work properly, I got everything
working.
When I switched back to Kubuntu, however, I started having problems
with print jobs not going through until the printer was power- cycled.
When I reinstalled hplip-gui, the device manager tells me that after I
turn on or restart my computer, I get error 5012. The end result is
that I have to restart the printer whenever I want to print or scan
something, instead of it just working every single time as it did on
Lubuntu.
There were also issues with the scanner not being detectable by xsane
until the printer was power- cycled as well. These were also not
present in Lubuntu.
Figured a discrepancy like this is worth reporting as a bug, since the
hplip version should be the same across the two versions.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: hplip 3.12.2-1ubuntu3.1 [modified: var/lib/hp/hplip.state]
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu11
Architecture: amd64
Date: Tue Aug 7 11:09:12 2012
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120423)
Lpstat:
device for HP-LaserJet-Professional-M1212nf-MFP:
hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ5236JSI1c
device for HP-LaserJet-Professional-M1212nf-MFP-Fax-3:
hpfax:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ5236JSI1c
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7597
Papersize: letter
PpdFiles:
HP-LaserJet-Professional-M1212nf-MFP-Fax-3: HP Fax3 hpcups
HP-LaserJet-Professional-M1212nf-MFP: HP LaserJet Professional m1212nf MFP,
hpcups 3.12.2, requires proprietary plugin
ProcEnviron:
LANGUAGE=
TERM=xterm
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic
root=UUID=7f26f62c-1db1-4d41-be02-22efb59f45c4 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/04/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.8
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: GF615M-P33 (MS-7597)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV2.8:bd01/04/2011:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7597:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnGF615M-P33(MS-7597):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7597
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
---
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
DistroRelease: Ubuntu 12.04
InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release amd64 (20120423)
Lpstat:
device for HP_LaserJet_Professional_M1212nf_MFP:
hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ5236JPR1a
device for HP_LaserJet_Professional_M1212nf_MFP_fax:
hpfax:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ5236JPR1a
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7597
NonfreeKernelModules: nvidia
Package: hplip 3.12.2-1ubuntu3.1 [modified: var/lib/hp/hplip.state]
PackageArchitecture: amd64
Papersize: letter
PpdFiles:
HP_LaserJet_Professional_M1212nf_MFP: HP LaserJet Professional m1212nf MFP,
hpcups 3.12.2, requires proprietary plugin
HP_LaserJet_Professional_M1212nf_MFP_fax: HP Fax3 hpcups
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic
root=UUID=e7fcb2c0-9eef-49d5-b7d3-664ed998f040 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Tags: precise
Uname: Linux 3.2.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 01/04/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.8
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: GF615M-P33 (MS-7597)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV2.8:bd01/04/2011:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7597:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnGF615M-P33(MS-7597):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7597
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
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