Public bug reported:

I am trying to use the mini display port to connect to an external
monitor using the mini display port. I have confirmed this works using
another laptop. When plugging this into my Ubuntu machine (Dell XPS17)
the monitor is not detected.

There is no screen flash or anything in the Xorg log or dmseg that
suggests the port has been plugged in.

I have tried adding the monitor using the following:
xrandr --addmode DP1 "800x600"
xrandr --output VGA1 --mode 800x600 --right-of LVDS1

Which results in the laptop screen flashing but not the external monitor
and the following is printed to the terminal:

xrandr: Configure crtc 1 failed

xrandr -q gives the following:

 xrandr -q
Screen 0: minimum 320 x 200, current 1600 x 900, maximum 8192 x 8192
LVDS1 connected 1600x900+0+0 (normal left inverted right x axis y axis) 382mm x 
214mm
   1600x900       60.3*+
   1440x900       59.9  
   1360x768       59.8     60.0  
   1152x864       60.0  
   1024x768       60.0  
   800x600        60.3     56.2  
   640x480        59.9  
VGA1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
DP1 disconnected (normal left inverted right x axis y axis)
   800x600        60.3  

I have also tried updating to the latest intel driver by using:

intel-linux-graphics-installer

This succeeded however has not solved my issue.

I also have bumblebee installed however I understand that on this
machine the mini display port runs from the intel chip so this should
not be impacting this issue. I include this information incase it might.

I am more that happy to run any diagnostics required to help resolve
this issue.

Many thanks in advance for your help!

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun Sep 22 09:02:19 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 3.8.0-19-generic, x86_64: installed
 bbswitch, 0.7, 3.8.0-30-generic, x86_64: installed
 i915-3.9-3.8, 0.02, 3.8.0-30-generic, x86_64: installed
 nvidia-304, 304.88, 3.8.0-19-generic, x86_64: installed
 nvidia-304, 304.88, 3.8.0-30-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:04b8]
 NVIDIA Corporation GF106M [GeForce GT 555M] [10de:0dcd] (rev ff) (prog-if ff)
InstallationDate: Installed on 2013-09-21 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Dell Inc. Dell System XPS L702X
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-30-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/10/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 0XN71K
dmi.board.vendor: Dell Inc.
dmi.board.version: FAB1
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: 
dmi:bvnDellInc.:bvrA16:bd01/10/2012:svnDellInc.:pnDellSystemXPSL702X:pvr:rvnDellInc.:rn0XN71K:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L702X
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.45-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.4-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 
9.1.4-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.4-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.21.9-0ubuntu0~raring
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 raring third-party-packages ubuntu

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1228798

Title:
  Mini display port not working

Status in “xorg” package in Ubuntu:
  New

Bug description:
  I am trying to use the mini display port to connect to an external
  monitor using the mini display port. I have confirmed this works using
  another laptop. When plugging this into my Ubuntu machine (Dell XPS17)
  the monitor is not detected.

  There is no screen flash or anything in the Xorg log or dmseg that
  suggests the port has been plugged in.

  I have tried adding the monitor using the following:
  xrandr --addmode DP1 "800x600"
  xrandr --output VGA1 --mode 800x600 --right-of LVDS1

  Which results in the laptop screen flashing but not the external
  monitor and the following is printed to the terminal:

  xrandr: Configure crtc 1 failed

  xrandr -q gives the following:

   xrandr -q
  Screen 0: minimum 320 x 200, current 1600 x 900, maximum 8192 x 8192
  LVDS1 connected 1600x900+0+0 (normal left inverted right x axis y axis) 382mm 
x 214mm
     1600x900       60.3*+
     1440x900       59.9  
     1360x768       59.8     60.0  
     1152x864       60.0  
     1024x768       60.0  
     800x600        60.3     56.2  
     640x480        59.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 disconnected (normal left inverted right x axis y axis)
  DP1 disconnected (normal left inverted right x axis y axis)
     800x600        60.3  

  I have also tried updating to the latest intel driver by using:

  intel-linux-graphics-installer

  This succeeded however has not solved my issue.

  I also have bumblebee installed however I understand that on this
  machine the mini display port runs from the intel chip so this should
  not be impacting this issue. I include this information incase it
  might.

  I am more that happy to run any diagnostics required to help resolve
  this issue.

  Many thanks in advance for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Sun Sep 22 09:02:19 2013
  DistUpgraded: Fresh install
  DistroCodename: raring
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.8.0-19-generic, x86_64: installed
   bbswitch, 0.7, 3.8.0-30-generic, x86_64: installed
   i915-3.9-3.8, 0.02, 3.8.0-30-generic, x86_64: installed
   nvidia-304, 304.88, 3.8.0-19-generic, x86_64: installed
   nvidia-304, 304.88, 3.8.0-30-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:04b8]
   NVIDIA Corporation GF106M [GeForce GT 555M] [10de:0dcd] (rev ff) (prog-if ff)
  InstallationDate: Installed on 2013-09-21 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. Dell System XPS L702X
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-30-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/10/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 0XN71K
  dmi.board.vendor: Dell Inc.
  dmi.board.version: FAB1
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA16:bd01/10/2012:svnDellInc.:pnDellSystemXPSL702X:pvr:rvnDellInc.:rn0XN71K:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L702X
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.45-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.4-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 
9.1.4-0ubuntu0.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.4-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.21.9-0ubuntu0~raring
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.7-0ubuntu1

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