To the HP developers at HP:
The problem here is that "gksudo hp-setup -i" (or "gksudo hp-setup" in
case of Qt4 not installed) does not work. The user has to run "hp-setup
-i" so that hp-setup runs as normal user and asks for the password for
administrative tasks when needed. Most users do not know that. Also the
Qt4 warning message can be irritating to some users. Also in "-1" mode
the password prompt is a GUI dialog popping up.
My suggestions:
1. If Qt4 is not installed, simply run in "-i" (interactive mode), without
warning message.
2. Make hp-setup with gksudo (or similar) working or let it give a clear
message that the user has to run it without gksudo.
3. Make sure that the password prompt always works, ask for the password in
text mode if no GUI utility/toolkit for popping up a password dialog is
available. Especially hp-setup should also work on a pure text console (like
SSHing into a server).
** Changed in: hplip
Status: New => Confirmed
** Changed in: hplip (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1239807
Title:
"hp-setup -i" should be more user-friendly
Status in HP Linux Imaging and Printing:
Confirmed
Status in “hplip” package in Ubuntu:
Confirmed
Bug description:
Simple version: hp-setup(1) emits error messages relating to Qt4.
Synaptic shows I have no Qt4 packages installed. Shouldn't the
"hplip" package bring it in if it needs it?
Details:
Starting a fresh install of Xubuntu 13.04 64-bit, and configuring my printer.
https://help.ubuntu.com/community/HPPrinterInstallation advises "gksudo
hp-setup" which fails with complicated error messages, including the variations
531 gksudo hp-setup
532 gksudo --qt3 hp-setup
533 gksudo -i hp-setup
534 gksudo hp-setup --qt3
535 man gksudo
536 gksudo 'hp-setup --qt3'
But the error message from the last of these suggested a way to do the setup
directly:
537 hp-setup -i 10.0.0.104
This worked sort of -- at least my printer seems to work now. The above are
annoyances, but I'm not sure how to file bugs against them.
The bug is related to the messages that came during the successful
run:
warning: Qt/PyQt 4 initialization failed.
error: hp-testpage -u/--gui requires Qt4 GUI support. Entering interactive
mode.
and
warning: Qt/PyQt 4 initialization failed.
error: hp-systray requires Qt4 GUI and DBus support. Exiting.
warning: Unable to connect to dbus. Is hp-systray running?
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: hplip 3.13.3-1ubuntu0.1
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
CupsErrorLog:
E [14/Oct/2013:11:05:47 -0700] [cups-driverd] Bad driver information file
"/usr/share/cups/drv/cupsfilters.drv"!
W [14/Oct/2013:11:07:33 -0700] AddProfile failed:
org.freedesktop.DBus.Error.UnknownMethod:No such interface
`org.freedesktop.ColorManager' on object at path
/org/freedesktop/ColorManager/devices/cups_HP_CP2025dn
W [14/Oct/2013:11:07:33 -0700] AddProfile failed:
org.freedesktop.DBus.Error.UnknownMethod:No such interface
`org.freedesktop.ColorManager' on object at path
/org/freedesktop/ColorManager/devices/cups_HP_CP2025dn
Date: Mon Oct 14 11:18:57 2013
InstallationDate: Installed on 2013-10-09 (5 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64
(20130423.1)
Lpstat: device for HP_CP2025dn:
hp:/net/HP_Color_LaserJet_CP2025dn?ip=10.0.0.104
MachineType: MSI MS-7693
MarkForUpload: True
Papersize: letter
PpdFiles: HP_CP2025dn: HP Color LaserJet CP2020 Series with Duplexer
Postscript (recommended)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic
root=UUID=cb16ff71-f756-4dac-889b-cfeef0ce3a6d ro quiet splash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-G43 (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 3.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 3.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.3:bd03/28/2013:svnMSI:pnMS-7693:pvr3.0:rvnMSI:rn970A-G43(MS-7693):rvr3.0:cvnMSI:ct3:cvr3.0:
dmi.product.name: MS-7693
dmi.product.version: 3.0
dmi.sys.vendor: MSI
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