Can anyone of you run the following command in a terminal window and
post the output here:
locate hpmudext.so
After that run for each entry resulting from this command
dpkg -S <file>
ldd <file> | grep netsnmp
replacing file by the lines of the output of the "locate hpmudext.so"
command. Post also the output of these commands.
My case (I cannot reproduce this bug) as example:
till@till:~/printing/cups/bzr/cups-filters$ locate hpmudext.so
/usr/lib/pyshared/python2.7/hpmudext.so
/usr/lib/python2.7/dist-packages/hpmudext.so
till@till:~/printing/cups/bzr/cups-filters$ dpkg -S
/usr/lib/pyshared/python2.7/hpmudext.so
hplip: /usr/lib/pyshared/python2.7/hpmudext.so
till@till:~/printing/cups/bzr/cups-filters$ ldd
/usr/lib/pyshared/python2.7/hpmudext.so | grep netsnmp
libnetsnmp.so.30 => /usr/lib/x86_64-linux-gnu/libnetsnmp.so.30
(0x00007fc460b71000)
till@till:~/printing/cups/bzr/cups-filters$ dpkg -S
/usr/lib/python2.7/dist-packages/hpmudext.so
hplip: /usr/lib/python2.7/dist-packages/hpmudext.so
till@till:~/printing/cups/bzr/cups-filters$ ldd
/usr/lib/python2.7/dist-packages/hpmudext.so | grep netsnmp
libnetsnmp.so.30 => /usr/lib/x86_64-linux-gnu/libnetsnmp.so.30
(0x00007fda1d2d2000)
till@till:~/printing/cups/bzr/cups-filters$
** Changed in: hplip (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1245010
Title:
HPLIP crashes missing libnetsnmp.so.15
Status in “hplip” package in Ubuntu:
Incomplete
Bug description:
Ubuntu 13.10, HPLIP 3.13.9 with simple-scan and xsane
HPLIP crashes when started with diagnostic "ImportError in
/usr/share/hplip/base/status.py:libnetsnmp.so.15: cannot open shared
object file: No such file or directory".
I have tried to remove and reinstall in Ubuntu Software Center but
that did not make any difference.
I have tried to dwonload HPLIP 3.13.10, but the download did not
start.
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https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1245010/+subscriptions
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